Nguyen Thi My Na

Nguyen Thi My Na

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Giới thiệu bản thân

I am a hard working, determined and passionate person. I graduated from Master of International Hotel Management at Blue Mountains International Hotel Management School and currently seeking to further my career in Hospitality industry. Having experience in various departments within the hotel and restaurants has greatly increased my knowledge on how to handle people and make them feel welcomed. My goal is to be involved in providing excellent service and being an asset to any organization that I am employed by.

Thông tin cá nhân

Họ và tên
Nguyen Thi My Na
Giới tính
Nữ
Ngày sinh
09/04/1991, 34 tuổi
Địa chỉ
Duy Sơn, Duy Xuyên, Quảng Nam
Cập nhật
29/05/2023

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Trợ lý, thư ký
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Quảng Nam
Ngoại ngữ
Tiếng Anh (Giỏi)

Kỹ năng

Tin học văn phòng
upselling

Mong muốn về công việc

Giải thưởng

Trình độ học vấn chuyên môn

Danang University of Foreign Language Studies

International Studies Department - Đại học

Blue Mountains International Hotel Management School

International Hotel Management - Thạc sĩ

Kinh nghiệm làm việc

Tour guide tại Southern Breeze Joint Stock Company – Travel Agency

Da Nang

- Provide historical and information about culture, people, landmarks, heritages. - Pick up tourists at the airport then transfer to their hotels. - Escort tourists on sightseeing and tours of cities, historical sites, museums, monuments, tourist attractions. - Coordinate tours under company directions and upsell tour packages.

Food & Beverage Attendant tại Novotel Sydney International Airport Hotel

Sydney

- Operate F&B performance by using POS systems. - Assist guests with booking and seat reservation. - Ensure accuracy with requests and service delivery. - Maintain standards of hygiene of F&B area. - Upsell food & beverage.

Guest Service Agent tại Meriton Serviced Apartment

Sydney

- Assist to check-in/out for guests and promote hotel brand. - Assist guests with all enquires regarding to reservations. - Use Opera system to perform all data. - Manage database, contact with customers through phones. - Maintain 5-star hospitality service and handle complaints. - Upsell hotel services through bookings.

Administration Assistant tại Hoi An International School

Hoi An

- Monitor and update data within the school’s inhouse systems and ensure information maintained in these systems remains valid, up to date. - Assist the Head of Administration with email correspondence to members of the HAIS community. - Assist in the translation of school’s documents and emails. - Oversight Bus Management across the school. - Answering of school telephones and inquiries about school. - Supporting Admissions team to increase the number of students.

Thông tin tham khảo

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