Tăng Kim Tấn
General Manager
Thông tin cá nhân
Họ và tên
Tăng Kim Tấn
Giới tính
Nam
Ngày sinh
12/10/1977
Địa chỉ
38 Phan Đình Phùng - Thành phố Hội An - Tỉnh Quảng Nam
Cập nhật
02/02/2023
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Tổng giám đốc/ Giám đốc
Mức lương mong muốn
40 - 50 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi)
Ngoại ngữ
Tiếng Anh (Giỏi)
Công việc mong muốn
Mong muốn về công việc
Kỹ năng
-
Quản lý 60%
-
Quản lí thời gian 60%
-
Kỹ năng bán hàng, phục vụ khách hàng 60%
-
Training and Development 60%
-
Tổ chức công việc 60%
Học vấn - Chuyên môn
Duy Tan University
Tourism Economic - Đại học - 1996 - 2000
Kinh nghiệm làm việc
General Manager tại Boutique Cẩm Thanh Resort
Quang Nam Province, Viet Nam - 7/2017 - 12/2022
• Ensuring effective recruitment, induction and training program within the department
• Ensure regular training, goals and incentive programs are carried out and all staff receive feedback on performance
• Collate and update training manuals for all positions in the department
• Controlling rosters, timesheets and disciplinary information
• Communicate with all staff regarding changes and daily operational needs
• Enforce safety/security aspects in the department
• To manage supervisors and staff in a fair and just manner
• Ensuring staff hygiene and professional appearance is maintained
• Implement budget and controls
• Controlling staffing levels in relation to payroll and budget
• Ordering and controlling operating equipment and supplies
• To handle any guest complaints effectively
• To ensure guest requests dealt with prompt
• Manage proficiently all extranets of online channels: Chanel Manager,
Booking.com, Agoda, Expedia, Asiatravel, Mytour, Ctrip, GTA, knowledge of Property
Management System.
• - Analyze and evaluate online markets, online rates, benefits and other competitors.
- Maintains professional and technical knowledge by attending workshops
- Be responsible to follow the reviews of Guests on booking site and respond to
them as well as inform to the manager if there is any problem from Guests.
- Maintain relations, contracting with and controlling property's sales strategies in
booking engines and online travel agents all over the world, whole sales
- Look for, negotiating and contracting with new accounts of other online travel