Dipak Acharya
Hotel Manager/ HGM/ HOM/HOD/
I'm a hotel professional with a strategic edge, holding an MBA. I blend my hospitality expertise with business acumen to drive operational excellence, enhance guest satisfaction, and maximize revenue. Let's craft a winning formula for your hotel's success!
Thông tin cá nhân
Họ và tên
Dipak Acharya
Giới tính
Nam
Ngày sinh
29/08/1982
Địa chỉ
Pokhara Metropolitan 33, Gandaki province, Nepal, 33700
Cập nhật
01/10/2023
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Tổng giám đốc/ Giám đốc
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Tiếng Anh (Giỏi), Tây Ban Nha (Trung bình), Khác (nêu rõ tại giới thiệu bản thân) (Giỏi)
Ngoại ngữ
Tiếng Anh (Giỏi), Tây Ban Nha (Trung bình), Khác (nêu rõ tại giới thiệu bản thân) (Giỏi)
Công việc mong muốn
Mong muốn về công việc
I would love to hold the position as a Hotel Manager/ Hotel General Manager/ Director of operation/ Director of Business Development (Sales & Marketing).
My experiences and Qualifications made me that i can handle anything and any kind of tough job. I can make my work place best for every one.
Kỹ năng
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Quản lý 100%
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Training and Development 80%
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Tổ chức công việc 100%
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Kỹ năng bán hàng, phục vụ khách hàng 100%
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Quản lí thời gian 100%
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Hotel Operation 100%
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Restaurant Management 100%
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Leadership Skill 100%
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Revenue Management 100%
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PMS Opera 80%
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Crossover PMS 100%
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Ideas PMS 100%
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MS Office 365 80%
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People Management 100%
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Negotiation skills 100%
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Brand marketing 100%
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Business Development 100%
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Collaboration Skills 100%
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Financial Planing 100%
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Budget Forecast 100%
Học vấn - Chuyên môn
Tribhuvan University
Associate Degree - Trung cấp - 2000 - 2003
Specialised in:
- Commerce
- Business Communication
The CTL Euro Collage
Bachelor of Travel and Tourism - Cao đẳng - 2005 - 2008
Specialised in:
- Travel and Tourism
- Hospitality Management
University of Mysore
Bachelor of Business Management - Đại học - 2015 - 2018
Specialised in:
- Business Management
- Entrepreneurship
IIBM Institute of Business Management
Postgraduate Certificate in Business Administration - Khác - 2018 - 2019
Specialised in:
- Hospitality Management
- International Business
Shridhar University
Business Administration - Thạc sĩ - 2021 - 2023
Specialised in:
- Marketing
- Human Resource Management
Kinh nghiệm làm việc
Marketing officer tại Annapurna F.M
Pokhara, Nepal - 1/2001 - 4/2002
Advertisement Placement Marketing, Radio Marketing and sales. Customer meeting, Client Management.
Marketing Executive tại Nobel Group of Institutions
Pokhara, Nepal - 4/2002 - 10/2003
Marketing Educational Product, Meeting Customer, Client Management,
Travel Counsellor and Assistant to MD tại AlphaZulu Enterprise
Limassol, Cyprus - 4/2005 - 10/2008
- Keeping guest data manually,
- Helping to book Air ticket and hotels,
- Assisting in preparing necessary travel documents like visa and passport,
- Helping customers with their travel arrangements,
- Explaining travel packages and geographic details.
Travel Manager tại Wind Horse Travel
Kathmandu, Nepal - 1/2009 - 3/2010
- Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
- Negotiating preferred rates with vendors of direct travel.
- Planning travel accommodations, booking flights, hotels, car rentals, and coordinating activities.
- Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
- Arranging travel accommodations for business visitors.
- Creating, optimizing, and monitoring corporate travel policies.
Travel General Manager tại BB Airways
Kathmandu, Nepal - 3/2010 - 9/2012
- Developed and executed the Holiday company's growth strategy, leading to increase in revenue.
- Spearheaded the launch of innovative travel packages, attracting a new customer segment and expanding the client base.
- Established strong relationships with local partners and suppliers, ensuring high-quality services and exclusive experiences for travellers.
- Managed day-to-day travel operations and a team of 20+ members, achieving a 95% customer satisfaction rate.
- Implemented process improvements, resulting in a 25% reduction in customer response time and increased efficiency.
- Led product development initiatives, introducing unique travel itineraries and curated experiences.
Hotel General Manager tại Hotel Yambu
Kathmandu, Nepal - 2/2012 - 3/2014
- Spearhead daily hotel operations, overseeing front desk, housekeeping, food & beverage, and maintenance departments.
- Implemented revenue management strategies, leading to a 15% increase in average room revenue yearly.
- Launched a guest allegiance program, resulting in a 30% rise in repeat bookings and positive reviews.
-Implemented offline marketing such as Tv , Conference, event, news coverage and interviews constantly increased new and repeatable guests.
- simultaneously, Engaged in social media campaigning, SEO and OTA optimisation increased high volume website traffic and sales conversion.
- Lead and manage a team of 45 F&B, Sales & Marketing, Housekeeping, Front desk, Maintenance departments and other.
- Keeping healthy and exciting relationship with hotel management team and agencies.
Director of Operations and Business Development tại Hotel SwapnaBagh & Resort
Pokhara, Nepal - 3/2014 - 7/2022
- Lead and direct all hotel operations, including front desk, concierge, housekeeping, food & beverage, and event planning.
- In terms of operations, I ensure smooth and efficient functioning of various hotel departments, including front desk, sales, marketing, food and beverage, housekeeping, and maintenance.
- Implemented cost-saving measures, budgeting process, and monitor financial performance resulting in a 20% decrease in operational expenses without compromising guest satisfaction.
- Conceptualized and executed themed luxury experiences, driving an increase in repeat bookings and positive guest feedback.
- collaborating with department heads to develop and implement standard operating procedures, quality standards, and training programs.
- Identifying and pursuing new business opportunities, establishing partnerships with corporate clients, travel agencies, and online platforms.
- Building relationships with key stakeholders, and ensure compliance with legal and regulatory requirements.
- Driving business growth, optimizing operations, enhancing guest experiences, and achieving financial targets to position the hotel as a preferred choice for guests and stakeholders.
Business Development Manager tại Bellagio Colombo Casino Hotel
Colombo, Sri Lanka - 11/2022 - 9/2023
- Conducted market research to identify untapped markets and potential business opportunities.
- Secured partnerships with major corporate clients, contributing to boost in group bookings.
- Led the team in negotiating contracts and pricing to maximise revenue and maintain profitability.
- Developing and executing comprehensive marketing strategies to attract new customers and retain existing ones.
- Exceptional leadership abilities, successfully managing cross-functional teams and driving them towards achieving sales targets. Proficient in budgeting, forecasting.
- Collaborate with marketing to create targeted campaigns, increasing the hotel's visibility and attracting new clients.
Thông tin tham khảo
Rajendra Bhatta
Managing Director - Hotel Yambu
hotelyambu@gmail.com - +977 9841326314
Vinaya Shakya
Marketing Director - BB Airways
vinayashakya@gmail.com - +977 9849252911
Rupesh Shrestha
Director of Multi-Property - Marriott Hotel, Kathmandu
rupesh.shrestha@marriott.com - +977 9851084725
