certy resume

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Trần Hải Đăng

Trần Hải Đăng

Tìm việc làm quản lý

With 20 years of experience working in many positions and departments at local and international brands. I hope to use my skills to your business

Thông tin cá nhân

Họ và tên

Trần Hải Đăng

Giới tính

Nam

Ngày sinh

13/11/1983

Địa chỉ

R1.03 Zenpark Vinhomes Oceanpark, Gia Lâm, HN

Cập nhật

20/10/2025

Trang cá nhân

Thông tin cơ bản

Kinh nghiệm làm việc

Trên 20 năm

Vị trí

Outlet Manager

Mức lương mong muốn

Thỏa thuận

Nơi mong muốn làm việc

Tiếng Anh (Giỏi), Tiếng Trung (Khá)

Ngoại ngữ

Tiếng Anh (Giỏi), Tiếng Trung (Khá)

Công việc mong muốn

Mong muốn về công việc

I always want to work in a dynamic, professional environment. Having a job that is professional, I will strive to create value for myself and the hotel.

Kỹ năng

  • 100% Kỹ năng
    English 100%
  • 100% Kỹ năng
    Pre- opening experience 100%
  • 100% Kỹ năng
    Manage and Support 100%
  • 100% Kỹ năng
    Training and Development 100%
  • 100% Kỹ năng
    Sales and customer service skills 100%
  • 100% Kỹ năng
    Resolve complaints 100%
  • 60% Kỹ năng
    Chinese 60%

Học vấn - Chuyên môn

National University of Economics

majoring in hotel management - Đại học - 2002 - 2006

I study and work as a night shift receptionist at Hoan Kiem Lake Hotel 76 Hang Trong to gain more experience and practice my English.

Kinh nghiệm làm việc

Recreation Manager cum Tour & Transportation Manager tại Angsana Quan Lan - Ha Long Bay Resort

Vân Đồn, Quảng Ninh - 4/2025 - Hiện tại

Plan and manage daily and seasonal recreation, sports, and tour programs.
Supervise teams to ensure service quality and guest safety.
Operate tours, outdoor activities, and resort events.
Coordinate guest transportation and manage vehicle operations.
Maintain equipment, facilities, and pool standards.
Train, motivate, and evaluate staff performance.
Control budgets, report revenue, and improve efficiency.
Collaborate with other departments to enhance guest experience.

Recreation Supervisor tại Angsana Quan Lan - Ha Long Bay Resort

Quan Lạn, Vân Đồn, Quảng Ninh - 4/2024 - 4/2025

Set up recreation areas and equipment before resort opening.
Develop Standard Operating Procedures (SOPs), checklists, and safety regulations.
Define operational guidelines for each recreation zone.
Support staff recruitment and on-the-job training prior to opening.

Owner tại Jacky's Roast Duck restaurant

Bắc Ninh - 4/2019 - /

I bought the Jacky roast duck brand in Hanoi and brought it to Bac Ninh and have been doing business successfully until now.

Massage & Spa Manager tại Ha Noi Hotel

Hà Nội - 10/2009 - 11/2019

Spa - Massage Manager (2011-2019)
- HRM
- Monitor revenue and profit adjustments
- Develop development plans
- Organize promotional programs to attract and take care of customers
- Upgrading and repairing facilities
- Contact and welcome important partners
Spa - Massage Captain (2009-2011)
- Check the cleanliness of all parts
- Check the number of employees
- Check the quantity of towels, essential oils, drinks, and fruits
- Reception and customer care
- Assign staff
- Room assignment
- Pay customers' bills
- Pay tips to the massage staff

Waiter (Bar-Karaoke) tại Ha Noi Hotel

Hà Nội - 2/2006 - 10/2009

Staff in Night club
- Preparing drinks, cutting and presenting fruits
- Clean the karaoke room or dance hall area before welcoming guests
- Import from store all kinds of wine and fruits, cigars, cigarettes
- Check the sound system
- Advise guests on wine and beverage menu selection as well as hotel promotional programs
- Serve customers' arising needs during the process of using the service
- Check invoices, pay, print red invoices as required
- Clean up, check electricity, fire safety before leaving

Receptionist tại Hồ Gươm Hotel

Hà Nội - 10/2004 - 2/2006

- Check in, check out.
- Room Reservation.
- Provide informations about hotel service.
- Handle guest requests, resolve complaints.
- Book tour.
- Call airport taxi for guest

Thông tin tham khảo

Mầu Thị Hải

FOM - ANGSANA QUAN LẠN HẠ LONG BAY HOTEL & RESORT - CHI NHÁNH CÔNG TY CỔ PHẦN VIGLACERA VÂN HẢI

haimau@angsana.com - 093 5989828

Hình ảnh

Thank You!