Đỗ Anh Huy

I am seeking a long-term position at a well-established and sustainably growing company. My goal is to deepen my expertise in the F&B industry, particularly in operations management, to ensure the highest quality of service for customers. I value a professional work environment that offers competitive compensation along with full benefits, including a formal employment contract, social insurance, and health coverage.

_ Stepped into the role post-COVID, learning directly fromexperienced mentors while rebuilding Qui Lounge’s brandpresence and marketing direction.
_ Managed and executed weekly live music events,celebrity performances, and promotional campaigns tobring traffic and drive revenue.
_ Developed and led a marketing & media team, ensuringconsistent content, visuals, and brand voice across allplatforms.
_ Built and launched a Loyalty Customer System, focusingon customer retention and VIP relationship management.
_ Established strong relationships with alcohol distributorsand brand reps, securing sponsorships and productpartnerships to support key events and reduce cost ofsales.
_ Collaborated with suppliers to co-host activation nights,brand showcases, and exclusive tastings.
_ Worked closely with operations and F&B departments toalign marketing strategy with guest experience.
_ Handled all digital content planning, partnerships withinfluencers, and post-event PR activities

_ Managed daily operations of one of Vietnam’s mostrecognized nightclubs – Top DJ Mag Club 3 years in a row,hosting 800–1,000+ guests per night on weekends andholidays.
_ Oversaw and coordinated 100+ staff per shift acrossmultiple departments including bar, service, security, andtechnical.
_ Led cross-functional teams to deliver seamless nightlifeexperiences, ensuring top-tier service, safety, and vibe.
_ Created and executed event campaigns and seasonalactivations with marketing and booking teams – fromtheme nights to international DJ showcases.
_ Took charge of floor operations, staff rotation, guest flow,VIP handling, and real-time problem-solving during peakhours.
_ Worked directly with upper management on strategy,staff development, and performance optimization.

_ Managed bar operations in a high-end restaurant withina 5-star hotel, ensuring quality service and smooth dailyworkflow.
_ Designed and developed seasonal beverage menus,balancing creativity with customer preferences and brandidentity.
_ Supervised and trained bar team to maintainconsistency, speed, and hygiene standards.
_ Monitored inventory, cost control, and vendorcoordination to ensure seamless bar supply and stockrotation.
_ Collaborated closely with the restaurant and kitchenteams to support overall guest experience and serviceexcellence.
_ Took part in F&B operations planning, including eventsupport, service style updates, and team meetings

_ Greeted and assisted guests during check-in/check-outwith a professional, friendly attitude.
_ Handled guest inquiries, room changes, and servicerequests in both Vietnamese and English.
_ Learned how to manage administrative paperwork,booking systems, and internal communication tools.
_ Supported front office operations including billing,reservations, and coordination with housekeeping.
_ Developed skills in problem-solving, guest complainthandling, and cross-department collaboration.
_ Gained strong insight into hotel operations andinternational customer service standards

_ Worked in a fast-paced international hospitalityenvironment, serving a diverse range of guests fromaround the world.
_ Provided top-quality customer service with attention toguest preferences, ensuring a comfortable andmemorable bar experience.
_ Practiced professional communication in English withinternational guests and team members on a daily basis.
_ Learned and adapted quickly to high-standard serviceprotocols and operational systems.
_ Gained valuable experience in guest engagement,teamwork, and cultural sensitivity within a 5-star servicesetting.

From Intern to Head Bar
_ Grew from an intern to Head Bartender at a high-endhotel bar, responsible for both daily operations and guestservice.
_ Created and served seasonal beverage menus, focusingon both classic cocktails and local-inspired signaturedrinks.
_ Checked bar prep, inventory levels, and cleanliness everyshift to maintain 5-star standards.
_ Delivered personalized guest experiences and builtstrong rapport with regular customers.
_ Supported training of new staff, shared productknowledge, and maintained a smooth workflow behindthe bar.
_ Worked closely with F&B supervisors and kitchen team toensure consistent service quality across the outlet.