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Motivated hospitality professional seeking a Guest Services Host/Spa Receptionist Host position to support an excellent guest experience through professionalism, reliability, and a strong service mindset.
Handle operational procedures with accuracy and strong attention to detail Manage related payments and ensure timely, correct processing Coordinate with internal departments to ensure smooth workflow Monitor progress and maintain clear communication with stakeholders
Arrange and manage spa appointments using spa reservations system. Warmly welcome guests to spa and provide information about treatments, services Accurately book, change and cancel spa appointments Promote and sell spa services Process guest payments for spa services and obtain payment authorization as needed Ensure that the check-in, check-out and payment process is handled in accordance with company policy.
Arrange and manage spa appointments using spa reservations system. Warmly welcome guests to spa and provide information about treatments, services Accurately book, change and cancel spa appointments Promote and sell spa services Process guest payments for spa services and obtain payment authorization as needed Ensure that the check-in, check-out and payment process is handled in accordance with company policy.
Prepare and deliver lessons while adapting materials to meet learners’ needs Maintain accurate records, schedules, and lesson plans in line with center requirements Communicate effectively with students and parents regarding progress and learning plans Handle administrative tasks and support daily operations of the center Demonstrate flexibility, professionalism, and strong interpersonal skills in a service-oriented environment
Prepare and distribute course materials and classroom supplies Update student progress information and monthly reports Communicate with parents regarding attendance, feedback, and course-related matters Support teachers during classes and assist students when needed Receive, respond to, and follow up on parents’ requests and feedback in a professional manner