Uyen Do
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- Họ và tên
- Uyen Do
- Giới tính
- Nữ
- Ngày sinh
- 06/04/1999, 27 tuổi
- Địa chỉ
- CHỢ HÀNG, LÊ CHÂN, HẢI PHÒNG, VIỆT NAM
- Cập nhật
- 02/03/2026
Công việc mong muốn
Lĩnh vực
Kỹ năng
Mong muốn về công việc
Giải thưởng
Trình độ học vấn chuyên môn
Kinh nghiệm làm việc
Social Media Coordinator tại Full Swing Public Relations
US | RemoteDesigned monthly social media graphics, ensuring alignment with clients’ brand guidelines. Edited video and podcast content to meet client specifications. Scheduled and manage the timely posting of clients' monthly social media content. Analyzed social media engagement metrics and provide detailed reports to project managers.
Creative Coordinator tại Full Swing Public Relations
US | RemoteCreative Strategy & Content Creation Developed monthly content ideas for clients' social media platforms, maintaining a strong online presence for each client. Designed visually appealing graphics following clients’ brand guidelines, using Canva and Adobe Photoshop. Collaborated with publicists to brainstorm content for digital advertisements, securing niche speaking opportunities at conferences and events for clients. Worked closely with project managers to deliver creative solutions, offering insights to boost social engagements. Creative Consulting Consult new and existing clients on brand guidelines, brand identity, and online presence, explaining the major role of branding and social media for long-term business growth. Successfully shift the mindset of old-school clients by showing the true value of creative branding and online visibility, helping them transition toward modern digital communication strategies. Execute branding initiatives that increase clients’ online presence, enabling them to attract new customers and opportunities in potential markets through social media. Consult and provide clients with brand repositioning and redirection when they change their business goals and objectives.
Sales & Marketing Executive tại Sunflower Hotel & International Village
Hai PhongSales & Revenue Development Develop and execute new sales strategies for Online Travel Agencies (OTAs) to improve hotel visibility and booking conversion, which resulted in a 30% increase in OTA revenue within 3 months of joining. Carry out product development for the Chinese market and successfully introduce room and dining packages, contributing nearly 60% of monthly OTA revenue while driving overall revenue growth for both accommodation and restaurant. Redirect OTA customer base toward direct booking channels, which reduce commission costs and maximize overall profitability. Review existing Travel Agencies partner information as well as approach new partners by sending customized quotations and package proposals, then conduct market research to identify a targeted list of high potential Travel Agencies. Successfully signed 12 contracts with 8 different Travel Agencies within six months, including returning customers from a key agency that sent over 3 inbound groups, with an additional group confirmed for March due to strong customer service satisfaction. OTA Booking & Reservation Management Manage and process OTA reservations and direct bookings from companies using Smile PMS, ensuring accurate details for each booking. Actively update room inventory on OTAs site, closing rooms when required or upselling guests to other accommodation options, successfully reduce overbooking. Coordinate with front office and housekeeping teams to confirm room availability, handle special requests, and resolve booking-related issues if needed. Customer Service & Client Relations Collect and handle customer inquiries, requests and complaints, coordinating with the management board to deliver timely and effective resolutions that maintain strong customer satisfaction. Regularly update and maintain a customer database and serve as the primary contact point between customers and departments. Organize several events and holiday celebrations for long-term residents to enrich their living experience. Operational Support Design visually-pleasing quotations, brochures, vouchers, and other related materials to attract more customers. Interpret and translate bilingual documentation in daily reports, emails, and contracts to support operational efficiency. Provide direct translation in meetings, supporting communication efforts between management and staff through Vietnamese–English interpretation.
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