Nguyễn Công Minh

Executive Leadership: Assumed full operational responsibility as Acting GM during the Director’s frequent absences, ensuring seamless daily resort management.
Sales & Marketing Management: Directed the S&M team to achieve ambitious commercial targets and expand market share.
Strategic Business Development: Formulated, developed, and supervised long-term business strategies to maximize operational excellence.
PR & Marketing Execution: Planned and implemented comprehensive PR and Marketing initiatives to strengthen brand presence.
Distribution & Partnership Management: Managed strategic relationships with global OTAs (Booking.com, Agoda, Expedia, Traveloka, etc.) and major Travel Agents (Pegas Touristik, AnexTour, Vietravel, Saigontourist, etc.).
Key Achievement: Successfully drove a 50% increase in revenue and a 40% increase in profit through strategic operational enhancements.

- Owner Representation: Acted as the primary liaison to supervise the on-site Wyndham Grand management partner, ensuring all operations aligned with the elite standards of the Wyndham Hotel Group.
- Quality Assurance & Handover: Controlled the quality standards of Villas, main facilities, and Back-of-House (BOH) units to meet 5-star resort requirements before formal handover to the operator.
- Infrastructure Supervision: Inspected and received various facilities from the Project Management Unit (PMU), systematically organizing the handover to Wyndham Grand for operational readiness.
- Procurement Review & Audit: Evaluated all purchase proposals from Wyndham Grand (including FF&E, operating equipment, linens, and fleet) and provided strategic reports to the Owner for final approval.

- Comprehensive Operations Management: Oversee entire beach hotel operations, providing strategic leadership and training for key departments, including Sales & Marketing (S&M), Housekeeping (HK), and Food & Beverage (F&B).
- Strategic Planning & Business Development: Formulate, execute, and monitor long-term business strategies to optimize revenue and operational efficiency.
- Marketing & Brand Management: Establish and implement multi-channel PR and Marketing strategies; supervise the production of all promotional collateral (brochures, billboards, and digital assets) to ensure brand consistency.
- Partnership & Distribution Growth: Build and maintain strategic alliances with leading Travel Agents (TAs) such as Vietravel and Saigontourist, while effectively managing global Online Travel Agencies (OTAs) including Booking.com, Agoda, and Airbnb.
- Event Coordination: Organize and direct professional corporate events, workshops, conferences, and high-level press briefings.
- Crisis Communication Management: Lead the PR response for potential crisis situations to safeguard the hotel’s reputation and brand image.