Nguyễn Minh Thi

With my experience in working on pre-opening projects, participating in the team, and developing my ability, I am currently looking for a new challenge to further my career with all my work experience and have the opportunity to remain together in the foreseeable future.

Finalized cocktail recipes and beverage lists.
Set up bar layouts for easy service.
Created new cocktails and tested garnishes.
Worked with marketing and sales for promotions.
Ensured drink quality and accurate recipes.
Boosted staff knowledge and service confidence.
Kept input and output quality in check.
Maintained hygiene and supported staff training.

Handled guest arrivals and departures.
Managed online pages and booking tools.
Coordinated with travel partners for more business.
Supported all guest needs during their stay.
Took care of revenue reports and documents.
Made drinks, handled stock, and supported bar work.
Helped prepare food and promote in-house offers.
Joined recruiting, training, and daily planning.

Reorganized bar setups to improve workflow.
Updated service rules and daily work standards.
Built new drink menus based on the restaurant’s concept.
Took care of beverage costing and quality.
Joined sales discussions on MICE events.
Managed stock, daily checks, and monthly counts.
Supported hiring and team development.
Worked with marketing on promotions.
Guided staff to offer natural and caring service.

Delivered personalized luxury hospitality service to international VIP guests onboard a premium railway experience.
Demonstrated Anantara’s “Nam Jai Spirit” by providing genuine, heartfelt, and detail-oriented guest care throughout the journey.
Managed end-to-end guest experiences, including escorting, dining service, cabin preparation, and departure assistance.
Prepared and finalized onboard meals through reheating, plating, and presentation according to luxury hospitality standards.
Provided professional beverage and bartending service, including cocktails, wine, coffee, tea, and welcome drinks.
Performed cabin setup, turndown service, and sleeping berth preparation to ensure maximum guest comfort.
Coordinated guest transportation arrangements, station assistance, and luggage handling.
Delivered onboard wellness support, including basic massage and relaxation services.
Anticipated guest needs proactively and handled special requests, complaints, and VIP arrangements with professionalism and discretion.
Supervised daily butler operations and maintained high service standards in a fast-paced, multi-functional environment.
Assisted in onboarding, training, and mentoring new staff members on SOPs and luxury guest service standards.
Worked flexible rotating shifts while consistently maintaining service excellence and operational efficiency.
Built strong relationships with guests through warm communication, cultural awareness, and attentive service.

Promoted from Butler in recognition of strong performance, leadership potential, and commitment to luxury guest service excellence

* F&B Attendant at Pullman Saigon Center
January 2017 to March 2017
* F&B Attendant at The Event Hall Gala Royale
June 2015 to July 2015
* Freeland Photographer
Since August 2015

Reorganized bar setups to improve workflow.
Updated service rules and daily work standards.
Built new drink menus based on the restaurant’s concept.
Took care of beverage costing and quality.
Joined sales discussions on MICE events.
Managed stock, daily checks, and monthly counts.
Supported hiring and team development.
Worked with marketing on promotions.
Guided staff to offer natural and caring service.

Delivered personalized luxury hospitality service to international VIP guests onboard a premium railway experience.
Demonstrated Anantara’s “Nam Jai Spirit” by providing genuine, heartfelt, and detail-oriented guest care throughout the journey.
Managed end-to-end guest experiences, including escorting, dining service, cabin preparation, and departure assistance.
Prepared and finalized onboard meals through reheating, plating, and presentation according to luxury hospitality standards.
Provided professional beverage and bartending service, including cocktails, wine, coffee, tea, and welcome drinks.
Performed cabin setup, turndown service, and sleeping berth preparation to ensure maximum guest comfort.
Coordinated guest transportation arrangements, station assistance, and luggage handling.
Delivered onboard wellness support, including basic massage and relaxation services.
Anticipated guest needs proactively and handled special requests, complaints, and VIP arrangements with professionalism and discretion.
Supervised daily butler operations and maintained high service standards in a fast-paced, multi-functional environment.
Assisted in onboarding, training, and mentoring new staff members on SOPs and luxury guest service standards.
Worked flexible rotating shifts while consistently maintaining service excellence and operational efficiency.
Built strong relationships with guests through warm communication, cultural awareness, and attentive service.

Promoted from Butler in recognition of strong performance, leadership potential, and commitment to luxury guest service excellence

* F&B Attendant at Pullman Saigon Center
January 2017 to March 2017
* F&B Attendant at The Event Hall Gala Royale
June 2015 to July 2015
* Freeland Photographer
Since August 2015

Reorganized bar setups to improve workflow.
Updated service rules and daily work standards.
Built new drink menus based on the restaurant’s concept.
Took care of beverage costing and quality.
Joined sales discussions on MICE events.
Managed stock, daily checks, and monthly counts.
Supported hiring and team development.
Worked with marketing on promotions.
Guided staff to offer natural and caring service.

Delivered personalized luxury hospitality service to international VIP guests onboard a premium railway experience.
Demonstrated Anantara’s “Nam Jai Spirit” by providing genuine, heartfelt, and detail-oriented guest care throughout the journey.
Managed end-to-end guest experiences, including escorting, dining service, cabin preparation, and departure assistance.
Prepared and finalized onboard meals through reheating, plating, and presentation according to luxury hospitality standards.
Provided professional beverage and bartending service, including cocktails, wine, coffee, tea, and welcome drinks.
Performed cabin setup, turndown service, and sleeping berth preparation to ensure maximum guest comfort.
Coordinated guest transportation arrangements, station assistance, and luggage handling.
Delivered onboard wellness support, including basic massage and relaxation services.
Anticipated guest needs proactively and handled special requests, complaints, and VIP arrangements with professionalism and discretion.
Supervised daily butler operations and maintained high service standards in a fast-paced, multi-functional environment.
Assisted in onboarding, training, and mentoring new staff members on SOPs and luxury guest service standards.
Worked flexible rotating shifts while consistently maintaining service excellence and operational efficiency.
Built strong relationships with guests through warm communication, cultural awareness, and attentive service.

Promoted from Butler in recognition of strong performance, leadership potential, and commitment to luxury guest service excellence