Sơn Ngô
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Giới thiệu bản thân
Hospitality is not just my career, but my passion. With more than 10 years of experience in hotels and resorts, I take pride in creating smooth, personalized experiences for every guest, especially VIP clients. I am known for my positive attitude, strong sense of responsibility, and ability to stay calm under pressure. I am always eager to learn, grow, and contribute to a team that values service excellence.
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- Họ và tên
- Sơn Ngô
- Giới tính
- Nam
- Ngày sinh
- 09/07/1992, 33 tuổi
- Địa chỉ
- Số 3, tổ 7, khu phố Hồng Hà 5, Phường Hạ Long, Tỉnh Quảng Ninh
- Cập nhật
- 08/06/2026
Thông tin cơ bản
- Kinh nghiệm làm việc
- Từ 10 đến 20 năm
- Vị trí
- Giám sát
- Mức lương mong muốn
- 20 - 30 triệu
- Nơi mong muốn làm việc
- Quảng Ninh
- Ngoại ngữ
- Tiếng Anh (Giỏi)
Công việc mong muốn
Lĩnh vực
Kỹ năng
Mong muốn về công việc
My working environment desire: - Clear SOPs (Standard Operating Procedures) - Defined roles & hierarchy - Promotion opportunities - Leadership exposure - Training & development - Cooperative - Good at coordination - Team-focused
Giải thưởng
Trình độ học vấn chuyên môn
Đại học Mở Hà Nội
Quản trị Kinh Doanh - Đại họcI started working in boutique hotels in Hanoi Old Town from 2012
Kinh nghiệm làm việc
Sales Manager tại Citadines Marina Halong Hotel
Ha LongManage & develop Korean market Manage & develop commitment accounts (Domestic) Develop other segment: SEA, Corp, Groups Internal coordination & support partners
Sales Manager tại à la carte halong bay Hotel
Ha LongTake care and develop Koren market Upsales FnB services for groups (specialize in Korean guest) Develop Chinese market, Domestic market Leading the sales team in Ha Long in sales and customer service.
Sales Executive tại BWP Sapphire Ha Long Hotel
Ha LongSupport the development and updating of sales data channels; assist in developing new hotel products and services. Participate in planning and implementing Hotel business and promotion programs; internal coordination to implement all programs. Research and develop target markets, including domestic, Korean, and corporate segments
Recreation Supervisor tại BWP Sapphire Ha Long Hotel
Ha longSupervised recreation operations and guest activities Handled guest requests and coordinated with Front Office to ensure seamless customer service
Receptionist tại FLC Halong Bay Golf Club & Luxury Resort
Ha LongDelivered front desk services in a 5-star resort environment Handled group arrivals and VIP guests
Receptionist/ Customer Services Manager tại Hanoi Emerald Waters Hotel
Hà NộiSupervised Front Office operations ensuring 5-star service standards Handled VIP guests and resolved complaints effectively Trained and coached FO team Coordinated with Housekeeping, F&B, and Sales Managed check-in/check-out and reservations Provided concierge services and guest support Handled billing and cashiering tasks
Thông tin tham khảo
quocvuong.do79@gmail.com - 0904870677
sangdae.lee@hotmail.com - 0904204046
hil_davida@hotmail.com
ceo@hanoiemeraldwatershotelandspa.com - 0966258386
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