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I am a motivated and customer-oriented tourism and hospitality student with experience in the travel industry and strong international communication skills. I speak Russian fluently and have advanced English (C1) and intermediate Korean. I am interested in Guest Relations, Front Office, Guest Experience and Tourism positions in international hotels and resorts. I am confident in communicating with guests from different cultural backgrounds, handling requests and solving problems in a professional and friendly manner. I am responsible, quick to learn, adaptable and comfortable working in a multicultural team. I am particularly interested in developing my career in the hospitality industry in Vietnam.
I am seeking a full-time position in a professional international hotel or resort in Vietnam, preferably in Guest Relations, Guest Experience, Front Office, Reception or Tourism. I am open to working in Nha Trang, Cam Ranh, Da Nang, Phu Quoc and other major resort destinations. I am looking for a long-term career opportunity with a professional and multicultural team. Staff accommodation, meals and transportation support are preferred. Salary is negotiable depending on the position, responsibilities and benefits package. I am available to work shifts, weekends and public holidays when required.
Studies not completed
Assist clients with selecting travel packages and hotels, prepare contracts and insurance documentation, work with CRM and 1C systems, and provide customer support throughout the booking process.
Research potential international suppliers, initiate contact with overseas companies, request product information and quotations, maintain business correspondence in English, and maintain supplier records and documentation.