Nguyễn Lê Xuân An

 Led business development and branch operations for the Saigon market, with focus on travel services, corporate clients, and market expansion.
 Prepared sales plans, forecasts, branch business plans, budget allocation, and financial objectives for the branch.
 Ran regular sales and operations meetings to align team priorities, promotions, service delivery, and customer follow-up.
 Supported brand awareness through local marketing activities, customer relationship management, and market outreach.
 Reviewed customer feedback and market conditions to identify practical business opportunities for the branch.
 Trained and coached branch personnel to improve service quality, sales discipline, and team productivity.

 Managed sales strategy for two Quy Nhon properties with 229 and 256 rooms and approximately 1,200 sqm of meeting space.
 Handled corporate, MICE, leisure, catering, OTA, and third-party booking channels to build room nights, event revenue, and
account production.
 Prepared annual budgets, booking goals, marketing plans, transient and group strategies, and expense plans for both properties.
 Worked with the team on rate strategy, group evaluation, and room-to-space planning to support ADR, RevPAR, occupancy,
and total revenue.
 Led a 12-person team across sales, catering, ecommerce, and reservations.
 Managed traditional marketing, social media, PR, sales collateral, promotional campaigns, and brand presentation for both
hotels.
 Maintained relationships with corporate accounts, travel partners, event organizers, and key producers in domestic markets.

 Led sales and marketing for a newly built 5-star luxury hotel, covering corporate, MICE, leisure, OTA, catering, ecommerce, and reservations.
 Prepared annual budget, commercial plans, sales forecasts, marketing plans, sales targets, and segment action plans with the hotel leadership team.
 Managed room, event space, and catering opportunities through rate planning, account development, room-to-space considerations, and booking pace review.
 Led a 10-person team across sales, catering, ecommerce with focus on clear priorities, account follow-up, and daily revenue opportunities.
 Oversaw hotel visibility through PR, social media, digital marketing, traditional marketing, sales collateral, and local market activations.
 Developed partnerships and key account plans to grow corporate, MICE, leisure, and local market demand for the hotel.
 Used competitor updates, customer feedback, and market intelligence to adjust sales actions and support hotel positioning in Can Tho.