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Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
HCMC
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Ton Duc Thang University, Ho Chi Minh City
Bachelor's Degree - Đại học
1999 → 2003
Kĩ năng
Kinh nghiệm làm việc
DIRECTOR tại Dai Viet Travel Company / ADAVIGO Saigon Branch
4/2022 → 12/2022 (7 tháng)
Việt Nam
Led business development and branch operations for the Saigon market, with focus on travel services, corporate clients, and market expansion. Prepared sales plans, forecasts, branch business plans, budget allocation, and financial objectives for the branch. Ran regular sales and operations meetings to align team priorities, promotions, service delivery, and customer follow-up. Supported brand awareness through local marketing activities, customer relationship management, and market outreach. Reviewed customer feedback and market conditions to identify practical business opportunities for the branch. Trained and coached branch personnel to improve service quality, sales discipline, and team productivity.
DIRECTOR OF SALES tại Anya Premier Hotel and Anya Hotel Quy Nhon | Apr 2023 - Sep 2024; Jun 2021 - Feb 2022
4/2023 → 9/2024 (1 năm 5 tháng)
Quy Nhon
Managed sales strategy for two Quy Nhon properties with 229 and 256 rooms and approximately 1,200 sqm of meeting space. Handled corporate, MICE, leisure, catering, OTA, and third-party booking channels to build room nights, event revenue, and account production. Prepared annual budgets, booking goals, marketing plans, transient and group strategies, and expense plans for both properties. Worked with the team on rate strategy, group evaluation, and room-to-space planning to support ADR, RevPAR, occupancy, and total revenue. Led a 12-person team across sales, catering, ecommerce, and reservations. Managed traditional marketing, social media, PR, sales collateral, promotional campaigns, and brand presentation for both hotels. Maintained relationships with corporate accounts, travel partners, event organizers, and key producers in domestic markets.
DIRECTOR OF SALES AND MARKETING tại CHARMANT SUITES CẦN THƠ
9/2024 → 7/2026 (1 năm 9 tháng)
Can Tho
Led sales and marketing for a newly built 5-star luxury hotel, covering corporate, MICE, leisure, OTA, catering, ecommerce, and reservations. Prepared annual budget, commercial plans, sales forecasts, marketing plans, sales targets, and segment action plans with the hotel leadership team. Managed room, event space, and catering opportunities through rate planning, account development, room-to-space considerations, and booking pace review. Led a 10-person team across sales, catering, ecommerce with focus on clear priorities, account follow-up, and daily revenue opportunities. Oversaw hotel visibility through PR, social media, digital marketing, traditional marketing, sales collateral, and local market activations. Developed partnerships and key account plans to grow corporate, MICE, leisure, and local market demand for the hotel. Used competitor updates, customer feedback, and market intelligence to adjust sales actions and support hotel positioning in Can Tho.



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