Hồ Thị Thùy Linh

Hồ Thị Thùy Linh

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Họ và tên
Hồ Thị Thùy Linh
Giới tính
Nữ
Ngày sinh
20/10/1994, 28 tuổi
Địa chỉ
K5/3 Trần Huy Liệu, phường Khuê Trung, quận Cẩm Lệ, TP. Đà Nẵng
Cập nhật
04/02/2023

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Đà Nẵng
Ngoại ngữ
Tiếng Anh (Khá), Tiếng Hàn (Khá), Khác (nêu rõ tại giới thiệu bản thân) (Không biết)

Kỹ năng

Tin học văn phòng
Giải quyết phàn nàn
Lắng nghe và xử lý tình huống
upselling
Sáng tạo

Mong muốn về công việc

Môi trường chuyên nghiệp, mở rộng

Giải thưởng

Trình độ học vấn chuyên môn

Đại Học Kinh Tế TP Hồ Chí Minh

Ngân Hàng - Đại học

* University of economics Ho Chi Minh city/ Sep 2012- Jun 2016 Major: Banking. GPA: 7.49 TOEIC 555 (Reading: 300, listening: 255) Intermediate level of KOREA Primary level of CHINESE Knowledge about OTAs

Kinh nghiệm làm việc

OTAs Sales Executive tại Alani Hotel & Spa

Đà Nẵng

1. Alani Hotel & Spa/ OTAs Sales Executive - Processing all reservation requests, changes, and cancellations received by phone, mail, and social media. - Responding and recording all requests, questions, or concerns from guests. - Interacting, negotiating, and coordinating with the travel agent to find potential guests - Managing and adjusting the price, and allotment on all OTAs channels to avoid disparity. - Creating the rate plans, and promotions on the extranet to attract guests and push visibility. - Following the payment statement. 2. MYONG GA SEAFOOD & BBQ - KOREA RESTAURANT/ RESTAURANT MANAGER/ JULY 2019 – JAN 2020 - Managing all things relate to the restaurant: Staff, materials purchasing, taking care of guests, supporting the Korean manager… - Receiving the orders from Korean Manager to inform the kitchen team about the kind of food, the number of guests, arrival time… - Recruiting the staff and managing the working time of staff. - Managing the inventory and purchasing new materials to make sure enough everything for cooking and guest demand. - Assisting the owner to solve something related to administrative papers. - Taking care of the guests to make sure that guest’s satisfaction. 3 HADANA BOUTIQUE HOTEL/ RECEPTIONIST POSITION/ JUNE 2017 – JAN 2018 - Welcoming guests by greeting them, in person or on the telephone; answering or referring inquiries. - Resolving problems of our guests - Sales hotel’s service and taking care of all the guests to make sure their’ satisfaction - Receiving and handling ongoing and outgoing the telephone calls - Answering the guest’s questions about the hotel’s services and others. - Helping foreign guests to book the train/ plane/ bus tickets… - Communicating with guests to get more and more good feedback - Taking care of the guests to make sure that guest’s satisfaction. 4. GREEN HOUSE HOTEL/ RECEPTIONIST POSITION/ SEP 2016- FEB 2017 - Welcoming guests by greeting them, in person or on the telephone; answering or referring inquiries. - Resolving problems of our guests - Sales hotel’s service and taking care of all the guests to make sure their’ satisfaction - Receiving and handling ingoing and outgoing the telephone calls - Answering the guest’s questions about the hotel’s services and others - Helping foreign guests to book the train/ plane/ bus tickets… - Communicating with guests to get more and more good feedback - Taking care of the guests to make sure that guest’s satisfaction.

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