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-A passionate hotelier who has more than 7 years experience in F&B department (2 years in Restaurant & 5 years in Banquet), have some experienced in outside catering & event escort. -I enjoy running conference & event, it makes me feel great when I deliver a flawless event to the customers and everything is well organized.
Banquet Manager, Restaurant Manager
Have a certificate of Participation in International hotel Leadership Micro-credential delivered by William Anglish Institute from 2nd April to 2nd July 2022 Sponsored by Australia Vietnam enhanced Economic Engagement Grant
Graduated from Finance and Merketing University in Hotel management major.
-Incharge of Banquet operation, -Coordinate with sales team to set up function room base requirement on BEO -Arrange manning for the operation to maintain the service as well as saving cost to meet the budget. -Handle inventory & maintainence for equipment, facility within function room. -Operate training course for staff to maintain service quality. -Order beverage to run operation sufficiently & control cost. -Maintain service provided for customer that meeting Accor's standard & hotel's policy.
• Coordinating with chefs and staffs to deliver top-quality dining experiences for guests. • Training and mentoring team members to enhance service and operational efficiency. • Implementing event timelines, ensuring all arrangements meet client specifications. • Handle guest inquiries and resolve issues promptly and effectively. • Maintaining high standards of cleanliness and safety throughout the banquet space.
vu.thai@accor.com - 090 813 13 26
Bao.nguyen@accor.com - 0937626353