Thảo Lê

Thảo Lê

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Họ và tên
Thảo Lê
Giới tính
Nữ
Ngày sinh
27/09/1988, 36 tuổi
Địa chỉ
493/63 Le Duc Tho
Cập nhật
24/05/2023

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)

Kỹ năng

- Expert in working with Opera PMS (version 5.01) - Fluent in working with Delphi Catering system. - Working on TERA, Saleforce, Asana, Confluence - Upselling guests to higher room categories and valued added packages. - Negotiation in group contract. - Handling comment and complaint from guests. - Efficient time management and highly attention to details. - Pressure tolerant. - Well organized and possess a high level of administration ability to effectively manage paperwork.

Mong muốn về công việc

Giải thưởng

Trình độ học vấn chuyên môn

Advance Diploma of Hospitality Management – Hoa Sen University

Kinh nghiệm làm việc

Sales Admin tại Cho Tot Company

Ho Chi Minh, Viet Nam

Greet and handle client enquiries in person and by phone Manage phone call, emails, letters, sales kit … Arrange/checking the business trip for sales team : air ticket, transportation, hotel accommodation, expense claim … Prepare month end report for sales team: taxi payment, drink/meal payment Monitoring stationery supplies and reordering Arrange/schedule meeting room when request Be responsible for doing contract with customer/vender. Send out & follow up Support sales for signing contract, deposit, invoice, adjust contract Process orders/campaigns to ensure that campaigns are delivered in an accurate and timely manner. Resolve customer s'enquiries and complaints via telephone, email Input and update information on customer conversations/customer database, keep records of calls and sales and note useful information, ensuring details on the company’s CRM system are kept up to date. Perform periodic and ad hoc reports on sale performance and customer behaviors to enhance engagement and minimize churns. Providing administrative support where necessary to send out marketing campaigns

Housewife tại At Home

Ho Chi Minh, Viet Nam

Fulltime at home

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