Văn Lang University

Regional Business Development Manager tại KKDay Vietnam

Head of Business Development Team and B2B Sales Team in South of Vietnam. Creating strategic plan to hit targets including Team KPI and Individual KPI. Managing all daily activities to ensure the team performing at theirs highest quality. Inspiring, motivating, innovating to all team members to ensure the working environment at its success. Key player at all aspect that could generate GMV to company. Key player at Comprehensive Business Plan to KKday Vietnam. Key Achievement: Forming BD Team successfully in expanding inventory within 02 months to cover all categories in Tourism, build-up and maintain close/long-term relationship with some key suppliers and hit 100% KPI. Forming B2B Sales Team successfully in expanding business thru Sales Activities and hit 136% KPI in Q4, 2021.

Freelance English Speaking Tour Guide tại Freelance

Introducing the history, geographic, feature, culture, tradition, cuisine of the destinations in Vietnam to Customers. Be representative to introduce truly Vietnam to Customers from over the world. Delivering the highest level of customer service. Working problem out during the tour and ensuring customers’ satisfaction. Delivering the highest level of customer service. Working problem out during the tour.

Product Executive tại 4U Tours Co., Ltd

Creating the travel products that exceed guest’s expectation and could sell it. Providing the fabulous and amazing experience to clients and they could relate the stories about our products. Be in charge of all contracts regarding suppliers like Hotels, Restaurants, Tickets, etc… Taking inspection trip to have new ideas and update information about attractions, hotels, restaurants, etc.... With the knowledge, customer service skills and the passionate working, I will try my best to materialize as many requests as possible. Handling all the requests relating to English as the Sales Person.

Product Specialist tại 4U Tours Co., Ltd

Leader of English Speaking Sales Team and handle in controlling quality of products sent out to direct Customers, B2B Customers, etc... Creating the travel products that exceed guest’s expectation and definitely could sell it. Providing the fabulous and amazing experience to clients and they could relate the stories about our products. Making the valuable Viral via Stories revealed. Planning inspection trip to build up productive database. Creating the plans for the purpose of approaching new market, new client for sales team thru Customer’s Understanding and Market Analysis by myself. With the knowledge, customer service skills and the passionate working, I will try my best to materialize as many requests as possible. Doing all things to push more sale and up-sell to reach Team's target. Mentor for newbies of Sales Department. KEY ACHIEVEMENTS: Create the programs for Destination Rally – the first and unique Vintage Caravan, Key player of all Big Groups like MICE Group, Key player and escort of high-end Customers.

Senior Sales Executive tại FLIGHT TRAVEL Co., ltd

To be the Senior Sales Executive cum Corporate Development Member, I will be in charge of handling the mission to seek the potential Corporations that are having the demand of business travel and try my best to materialize as many contract of providing the services relating to Business trip such as Visa, Air-ticket, Hotel, Transportation, etc. as possible. Ensuring the Services provided accurately and it will satisfy the clients. Visiting and building up relationship with potential clients to make them become loyal clients. Expanding the business to hit the individual target and team target. KEY ACHIEVEMENTS: sign the contract with Good Day Hospitality managing McDonald's, key player who has ability of consulting MICE Services and “on request” Services.

Assitant Sales Manager tại Sunrise Hội An Resort

Working at Sunrise Premium Resort and Spa Hoi An, I receive the assignment to handle part of Travel Agents in South, Corporates in the North and Travel Oversea Company based on assigning from my Director of Sales & Marketing. Managing / handling all the requests from my assigned accounts, I have to know and take insight into my account to know what they really need and make the offer which satisfy their demand but still be in approval. Furthermore, I will be their first person to look for my assistance to solve the problem. I expand the business by catching up / approaching new Travel Agents, make the presentation, emphasize what our unique selling points to make them attractive about our product, then be eager and get ready to cooperate in business with us. Regarding Corporates, make the telesales to them, send the email about our product, then visit them on my business trip to build up relationship and get their request relating to Business trip and Company trip, Outing trip, etc.... Teamwork with my teammate to hit the target in individual as well as in team. Assisting our teammate to ensure our Sales Team doesn't have anything pending on work. KEY ACHIEVEMENTS: acquire New Key Accounts, increase 10% revenue and occupancy year on year.

Senior Sales Manager tại Green Hotel Management

Handling all the properties managed by Green Hotel Management. Monitoring all the Accounts from TAs, Corps, B2B Partner, Direct clients thru Social Media to maximize the opportunities. Leading the team of 03 members and drive them to hit the budget. Proposing the strategy/business plan to have right step on each season. KEY ACHIEVEMENTS: Be one of key players to lighten up Allezboo Phan Thiet Resort & Spa to be well- known and productive product in sector, build the basement for Saint Simeon Long Hai Resort & Spa - the brand new property, key players for Hoi An Trails in maintaining current business and develop new business/market.

Corporate Sales Manager tại RedDoorz Vietnam

Acting Head of Corporate Sales Department. Creating and build up basement for the team from contracts, databases to business plan, action plan. Monitoring all the daily activities of team and be an advisor for the team to solve the problems happened Driving Offline sales aggressively and driving the team to achieve target. Signing up Travel agents and Corporate accounts across the country and be responsible for building up and maintaining relationship with all the partners/clients. Be responsible for coordinating with all related Departments to ensure the work flow taking place smoothly and under control. Building up the Team with the spirit of Teamwork. KEY ACHIEVEMENTS: increase 50% of Revenue and Room nights month after month, make the right step to sign up with all key partners.

Cluster Assistant Director of Sales tại Green Hotel Management

Handling and taking responsibility for: + Assistant Director of Sales at Amon Hotel Phu Quoc and Amon Deluxe Hotel Phu Quoc (3-star) + Assistant Director of Sales at Cicilia Nha Trang Hotel (4-star) + Assistant Director of Sales at Cicilia Danang Hotel (4-star) + Assistant Director of Sales at Alex’s House Apartment Be responsible for monitoring daily Sales Activities of team member including all segments (OTAs, TAs, TOs, Corps, etc...). Be responsible for driving the team to reach Targets of all segments. Ensuring all action taking place at its highest effects. Inspiring and motivating all the team member to be the aggressive and reputable team in Industry. Main player in creating strategy to adapt with the ups and downs situation of market. Keeping up-to-date all the aspect of segments to be right time for making decisions and achieving the results as expected. Proposing the technologies/tools to well-managed from personnel to activities of Sales Dept. Building up the human power for Sales Dept. to ensure covering all the ins and the outs of Market. KEY ACHIEVEMENTS: increase more than 20% revenue/occupancy comparing Year-on-Year for handled Properties.

Cluster Director of Sales tại Green Hotel Management

Handling and take responsibility for: + Branch Director at Amon Hotel Phu Quoc and Amon Deluxe Hotel Phu Quoc (3-star) + Director of Sales & Marketing at Hai Dang Mui Ne Resort (3-star) + Director of Sales & Marketing at AVS Hotel Phu Quoc (4-star) + Director of Sales & Marketing at Potique Hotel Nha Trang (5-star) and also in Pre-opening team for Potique Hotel Nha Trang Be responsible for monitoring daily Sales Activities of team member including allsegments (OTAs, TAs, TOs, Corps, etc...) Be responsible for driving the team to reach Targets of all segments. Ensuring all action taking place at its highest effects Inspiring and motivating all the team member to be the aggressive and reputable team inIndustry Main player in creating strategy to adapt with the ups and downs situation of market Keeping up-to-date all the aspect of segments to be right time for making decisions andachieving the results as expected Main person/contact who consults method/formula of Sales for Hotels under GreenHotel Management and forecast Business Situation to GM/OWNER, work directly with GM/OWNER for best decision of operation Proposing the technologies/tools to well-managed from personnels to activities of SalesDept. Building up the human power for Sales Dept. to ensure covering all the ins and the outsof Market KEY ACHIEVEMENTS: increase more than 20% revenue/occupancy comparing Year-on-Yearfor handled Properties. Increase Reputation of Green HotelManagement to be well-known in Phu Quoc Area and be Consultant for SME Hotels’Owners to run Operation and Sales Activities