Duy Tân University

Degree classification: very good

Account Executive tại Chiic Digital

• Managed a portfolio of 8-10 active client accounts simultaneously, primarily in the hospitality sector (hotels, resorts, F&B), ensuring high retention and satisfaction. • Served as the primary client liaison - gathering briefs, aligning on deliverables, and coordinating internal execution teams to ensure quality output and on-time delivery. • Drove the end-to-end sales cycle: qualifying company-provided leads, conducting discovery calls, developing proposals, and closing contracts. • Earned "Execution Team of the Month" recognition twice based on delivery quality and client satisfaction. • Contributed to over 1 billion VND in total revenue during tenure by managing and growing accounts for notable clients including AEON Mall, Laguna Lang Co (Banyan Tree Group), and others.

Chủ doanh nghiệp tại Mộc cà phê

• Founded and managed a coffee shop operation serving 100+ customers daily, overseeing a team of 4 staff across service, operations, and vendor coordination. • Handled all business functions independently: budgeting, supplier negotiations, staff scheduling, and customer experience. • Integrated digital tools into daily operations - leveraging online ordering channels (GrabFood) and a cloud-based POS system (iPOS) for order tracking, inventory management, and sales reporting - driving approximately 20% of revenue through digital channels.

Business Development Executive tại Công ty TNHH Aharooms Internet

• Rebuilt the Central Vietnam partner network from scratch during the post-COVID recovery period as the sole BD representative covering the entire region. • Onboarded 30+ hotel and accommodation partners within the first year through cold outreach, in-person visits, and relationship-based selling. • Executed the full-cycle BD process independently, from market mapping and lead generation to partner pitching, commercial negotiation, and final onboarding. • Utilized a hybrid sales approach, combining inside sales (cold calls, online meeting, email outreach) and field sales (on-site property visits) to maximize market coverage across Vietnam. • Coordinated with internal product and operations teams to ensure smooth partner onboarding and a high-quality post-signing experience.

Chuyên viên tư vấn tài chính tại Công ty Prudential Việt Nam

• Ranked as a Top 2 Planner by revenue in the Central Vietnam region, competing against a large network of agents across the area. • Achieved Gold-tier Planner status - a performance-based designation awarded to top-producing advisors quarterly and annually. • Self-sourced 100% of the client portfolio through personal networking, referrals, and proactive prospecting without relying on company leads. • Delivered tailored life insurance and financial planning solutions to individual and corporate clients through a consultative, needs-based approach.

Sales OTA & Reservation Executive tại Hadana Boutique Hotel

• Managed hotel distribution across 8+ OTA channels (Booking.com, Agoda, Expedia, etc.), optimizing listings and content scores to boost search rankings and conversion rates. • Implemented dynamic pricing and targeted promotional campaigns based on competitor analysis and market trends to maximize occupancy. • Maintained strict channel parity and controlled daily room inventory on the Channel Manager to mitigate overbooking risks. • Handled end-to-end reservation operations and guest communications across OTA, direct, corporate, and travel agent segments. • Coordinated with internal teams (Front Office, Housekeeping) to ensure seamless guest arrivals, special requests handling, and high-quality service delivery.

HR Coordinator (Internship) tại InterContinental Danang Sun Peninsula Resort

Casual Waiter tại Furama Resort Đà Nẵng

Butler tại Packo Hostel

Cashier tại CGV Cinemas Danang