PHAN ANH

PHAN ANH

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Giới thiệu bản thân

I am a Bachelor of Business Administration, my major is Tourism Management. I have more than 4 years of experience in the hospitality industry in the position of Captain at East West Brewing and Floor Supervisor at Capital Mixology Cuisine - GR8 Private Club. I look forward to applying the skills and knowledge gained over the years to build and develop the team as well as the company's success Please see attached resume to better understand my skills and experience. I look forward to hearing from your company. Please feel free to contact me via phone number 077 5117 757 or Email: ander.phananh@gmail.com Best regards,

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Thông tin cá nhân

Họ và tên
PHAN ANH
Giới tính
Nam
Ngày sinh
25/04/1995, 30 tuổi
Địa chỉ
402 Xô Viết Nghệ Tĩnh, p.25, q. Bình Thạnh
Cập nhật
10/12/2022

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)

Công việc mong muốn

Lĩnh vực

Kỹ năng

Time Management
Communication skill
Training and Development
Operational skill
Food and Beverage knowledge
HR management
Event Organization
Word

Mong muốn về công việc

I look forward to applying the skills and knowledge gained over the years to build and develop the team as well as the company's success.

Giải thưởng

TOEIC 775 SCORES

12/2021

I received the TOEIC certificate at IIG.

Employee of the month

6/2019

Employee of the month

Trình độ học vấn chuyên môn

Đại học Kinh Tế TP.HCM

Quan trị kinh doanh - Quán trị Du Lịch - Đại học

Kinh nghiệm làm việc

Floor Supervisor tại Capital Mixology Cuisine and GR8 Private Club

Hồ Chí Minh City, Việt Nam

- Arrange weekly work roster for employees - Plan weekly training for employees - Recruiting and interviewing new staff - Evaluate the working capacity of employees, give work directions to improve employee's working skills - Working with iPOS, setting up items on the system - Working with HR and accounting on related documents - Make a list of work items and assign them appropriately to the Captain - Distribute and coordinate staff working in the restaurant area appropriately - Make a list of goods that need to be purchased to serve the restaurant's operations - Solving problems arising between customers and the restaurant, problems related to bills - Receive information and communicate clearly to employees such as promotions, operating directions

Nhân viên Room Service tại Eastin Grand Hotel Saigon

HCM, Vietnam

Trưởng nhóm quản lý nhà hàng tại East West Brewing

HCM, Vietnam

- In-charge: being capable of managing team (20 members) and running restaurant operation efficiently. - Event organization(50-200pax): know how to organize an event and how it would be. - Customer's Events: CREATORY, Yeah1, Alma, Amaris, Brother, Essilor, Philips, etc... - Ensure everything's alright before welcoming guests. - Handling problems reasonably and quickly. - Motivating staffs to work efficiently. - Delivery core values to guests and keep them coming back. - Inventory: controlling, overseeing and maintaining stock then making orders. - Using Bravo system to make Purchasing request order. - Report Customer feedbacks and other paperwork. - Training: create training lessons to improve staff's skills weekly/monthly. - Ability to work in a fast-paced invironment.

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