MAI TA DIEP PHUONG

MAI TA DIEP PHUONG

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Giới thiệu bản thân

Multifaceted, driven and highly motivated professional seeks career in a management or supervisory capacity, offering over 8 years of customer service experience.

Thông tin cá nhân

Họ và tên
MAI TA DIEP PHUONG
Giới tính
Nữ
Ngày sinh
25/02/1992, 33 tuổi
Địa chỉ
54/50/5 Trần Quang Khải
Cập nhật
18/08/2022

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)

Kỹ năng

Kỹ năng bán hàng, phục vụ khách hàng
Sáng tạo
Nắm bắt tâm lý khách hàng

Mong muốn về công việc

I am looking for my next job where I have a chance to learn more leadership skills over time and being a valued team member who contributes to company 's success. I am flexible and available almost any time you would need me to work. A reputation, career advancement and work balance are what I look for a company

Giải thưởng

Trình độ học vấn chuyên môn

Đại học Sài Gòn

Tiếng Anh thương mại du lịch - Đại học

Kinh nghiệm làm việc

RECEPTIONIST tại Saigon Backpackers Hostel

Ho Chi Minh City, Vietnam

• Welcomed guests with great courtesy • Managed bookings using web-based reservation system • Purchased and maintained office supply inventories, and always careful to adhere to budgeting practices • Did bank transactions and basic bookkeeping • Did other administrative and hospitable functions assigned from time to time

SUPERVISOR tại Liên Hiệp Thành Resort

Phu Quoc, Vietnam

Managed front desk area, including greeting guests and responding to phone and in person requests for information • Handled all media and public relations inquiries • Collaborated with other internal departments to ensure guest satisfaction

ASSISTANT MANAGER tại 9 Station Hostel

Phu Quoc, Vietnam

• Performed all check-in and check-out tasks • Maintained utmost discretion when dealing with sensitive topics • Facilitated clear communication between guests, employees, and management • Addressed guests’ needs and resolved problems and complaints • Managed Customer Feedback system • Provided scheduled reports for company reviews

PROPERTY HANDOVER EXECUTIVE tại Savills Company, The MarQ

Ho Chi Minh City, Vietnam

• Inspects for defects of the apartment and updates them to the app according to each error category • Inspects and receives the key from the main contractor and changes the apartment password • Reports to team leader the number of units inspected for the day and special cases if any • Checks the cleanliness of the apartment before handing it over to the customer • Prepares the kit (including apartment drawings, keys, magnetic cards, flash drive, resident manuals, etc.) and related documents for the handover date • Welcomes customers at the project and handles over apartments to customers • Records defects of the apartment from the customer if any, coordinates with the contractor and monitors the process of handling errors in the apartment • Updates daily reports on the progress of fixing bugs in the apartment • Schedules an appointment for the customer to check the fault and makes the final water and electricity record • Supports customers with their queries about the building, pink book, etc.

Thông tin tham khảo

Michelle Rio Dueña Giáo viên Tiếng Anh - Trường học Quốc tế Việt Úc

michelle.duenas@vas.edu.vn - 0907146109

Nguyễn Hoàng Lương Quản lý khách sạn - 9 station hostel Phú Quốc

nguyenhoangluong105@gmail.com - 0972 032 538

Nguyễn Thị Lê Giang Quản lý nhóm bàn giao căn hộ - Cong ty BDS Savills Vietnam

nguyenthilegiang0904@gmail.com - 0906661904

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