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Anh Thi Le

Anh Thi Le

Hồ sơ 5 sao 1099 Lượt xem hồ sơ

Nữ, 09/01/1989, 36 tuổi

Thao Dien, D2

Cập nhật: 08/01/2024

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Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
Tùy chỉnh
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
Trên 5.000
Công việc mong muốn
Kinh doanh & tiếp thị

Giới thiệu bản thân

With over 10 years of experience as a successful sales leader and director, my key strength is in managing and assertive communication. My achievements in Sales Department of several reputable Hospitality Business. I am seeking a challenging opportunity in a hotel or resort that values teamwork, recognizes employee contributions, and offers professional development. I am fully committed to creating a value-based teamwork culture and confident in my ability to lead teams toward achieving shared goals.

Trình độ học vấn chuyên môn

ALISON EMPOWER YOURSELF

CERTIFICATE PROJECT MANAGEMENT FUNDAMENTALS - Khác

2023 → 2023

ALISON EMPOWER YOURSELF

BASICS OF EVENTS MANAGEMENT COURSE - Khác

2023 → 2023

GROWTH CATALYST VIETNAM

CERTIFICATE OF EFFECTIVE SALES MANAGEMENT - Khác

2019 → 2019

INDUSTRIAL UNIVERSITY OF HO CHI MINH CITY (HUI)

HOTEL & TOURISM MANAGEMENT - Đại học

2008 → 2012

Kĩ năng

Business Strategy
Computer (MS Office, Opera, Salesforce, etc,.)
Creative thinking
Sales Management
Customer Service Management
Market analysis
Negotiation

Kinh nghiệm làm việc

ASSISTANT DIRECTOR OF SALES tại Pandanus Resort

4/2022 → 7/2023 (1 năm 2 tháng)

Phan Thiet

• Supervised the Sales Team. Managed sales activity management based on quarterly targets, resulting in a 20% increase in sales revenue. • Developed sales strategy based on research on consumer insight and market trends. • Forecasted sales and established processes to achieve sales objectives and related metrics. • Built solid relationships with 800+ business partners (Travel Agencies, Event Agencies, DMC, Wholesale Travel Agencies overseas) through monthly 30+ sales-call trips / partner's fam trips. • Scheduled event activities at the hotel and coordinated with other hotel-level departments to direct 30+ major events at the property. Make sure that the event checklist is given with at least 90% of the necessary items, including a thorough checklist.

DIRECTOR OF SALES & MARKETING (COVID-19 pandemic period) tại En Store Face Mask & Test Kit

4/2020 → 4/2022 (2 năm )

Ho Chi Minh

• Created a freelancers' sales channel through a private Facebook group with 300+ members. • Maximize operational efficiency of Sales & Marketing, establish optimal staffing levels, and enforce strict controls for peak performance. • Increased sales volume and expanded product line to new freelancers' sales, and direct customers. Achieved 500+ orders in the year. • Organized promotional events and interacted with the community to increase sales volume. • Boosted marketing by digital ads, and expanded distribution channels to increase sales revenue.

CLUSTER SALES MANAGER (MICE & CORPORATE) tại Vinpearl / Vingroup

11/2018 → 4/2020 (1 năm 5 tháng)

Hồ Chí Minh

• Achieved a 30% increase in sales each quarter through proactive sales approaches. Made solid relationships with 500+ local corporate accounts and business partners through business 60+ sales call trips per month. • Generated a number of packages for MICE, B-leisure travel, and corporate segments. • Organized 02 workshops to introduce new products/packages. A 20% conversion rate was achieved with 100+ participants • Directed 50+ major events at properties. • Established ambitious sales targets, and developed go-to-market plans to capitalize on every revenue opportunity. • Collaborated with marketing teams to help sales campaigns reach target audiences.

CUSTOMER SERVICE LEADER tại CHUDU24.COM

10/2012 → 9/2016 (3 năm 11 tháng)

Ho Chi Minh City

• Lead the customer services team. Conducted the booking conversion rate of at least 60% and raised it by 3% per month. • Ensure the Team implements effective customer service by monitoring effective customer service metrics. • Established strong relationships with 100+ Hotel and Resort Reservation Managers/Leaders. • Maximize customer satisfaction by efficiently coordinating service delivery to 20,000+ customers per year. • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.

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