Phạm Quỳnh Như
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Giới thiệu bản thân
Dynamic, result-driven, and customer-centric Sales & Business Development with proven expertise in relationship management, community engagement, and multi-segment market development across TA/OTA, Corporate, and Strategic Partner segments. Adept at coordinating cross-functionally with operations, F&B, and marketing teams to deliver seamless execution, optimize revenue, and secure repeat business
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- Họ và tên
- Phạm Quỳnh Như
- Giới tính
- Nữ
- Ngày sinh
- 11/01/1998, 28 tuổi
- Địa chỉ
- Nha Trang
- Cập nhật
- 03/09/2026
Thông tin cơ bản
- Kinh nghiệm làm việc
- Từ 3 đến 5 năm
- Vị trí
- Nhân viên
- Mức lương mong muốn
- 12 - 20 triệu
- Nơi mong muốn làm việc
- Khánh Hòa
- Ngoại ngữ
- Tiếng Anh (Giỏi)
Công việc mong muốn
- Quản lý
- điều hành
- Kinh doanh & tiếp thị
- Tiền sảnh
Kỹ năng
Mong muốn về công việc
- Salary scheme: 16M-22M Net - Insurance payment over 100% of basic salary - Bonus and allowance (performance based) - 13th month bonus - Sustainable career development environment
Giải thưởng
I-Hotelier Competition
linkedin.com/in/như-phạm-b2117a171/
Trình độ học vấn chuyên môn
Assumption University of Thailand
Quản trị Khách sạn và Lữ hành - Đại họcLinkedin.com/in/như-phạm-b2117a171/
Kinh nghiệm làm việc
Sales Onsite (B2B & Partnership) tại Samten Hills Đà Lạt
Đà Lạt- B2B Sales & Market Development: Proactively identify and propose new potential partners, including Travel Agencies (TA), Corporate clients (Corp), and Collaborators. - Account Management: Initiate, negotiate, sign, and track long-term partnership contracts; maintain strong relationships with strategic partnerships and key accounts. - Market Strategy: Propose and execute sales and business plans tailored for the Lam Dong market. - Product Design: Design attractive special offers and tailored tourism products for specific customer segments. - Networking: Participate in major tourism fairs, markets, and industry events (e.g., VITM, ITE) to network, promote the brand, and strengthen partner connections. - On-site Consultation & Ticketing: Welcome visitors and group tours, providing detailed consultations on tourism packages and spiritual-cultural experiences. - Group Sales: Sell entrance tickets, day tours, and tailored packages directly to TA, Corporate, and Collaborator groups on-site. - Cross-Department Liaison: Serve as the main point of contact between customers/partners and internal departments to resolve requests, questions, or complaints smoothly. - E-commerce & Channel Management: manage the destination's presence on E-commerce and Online Travel Agency (OTA) channels. - Rate Control: Monitor pricing, control rates, and check for price disparity across digital platforms. - Content & Promos: Update site information and supervise the execution of co-promotion agreements. - Sales Operations & Collaboration: Process daily ticket sales and manage digital payments accurately according to company procedures. - Reporting: Prepare and submit monthly revenue reports and daily sales metrics directly to the Director of Sales (DOS). - Teamwork: Collaborate closely with Operations, Marketing, and Ticketing teams to support internal events, maximize promotional efforts, and enhance the overall visitor experience. - Customer Service: Handle visitor inquiries, resolve on-site feedback, and guide guests regarding internal facilities (vegetarian restaurants, coffee shops, and tour routes).
Sales Specialist (TA/Corp) tại Thanh Long Hotel (3-star Airport Hotel)
Hồ Chí MinhCollect data and consistently make sales calls on potential clients from Corporations and Travel Agencies Identify new markets and business opportunities; suggest improvements and increase Sales Execute the operational aspects of business booked (CVGR, generating proposal, corp rate application letter, customer correspondence) Managed the room rate, allotment, promotion, blackout dates on OTA; Controlled rate disparity Proposed plans and collaborated with other departments to create new campaigns and promotions to solicit clients Took good care of and maintained close, beneficial relationships with partners and customers Followed up on payments; Sales report, other reports on request
Hostess at Herb & Spices and Telephone Operator tại LA VELA SAIGON HOTEL
Hồ Chí MinhTelephone Operator - Call Handling: Answer, direct, and log incoming and outgoing phone calls for guests and staff promptly and politely. - Guest Services: Handle wake-up calls, record messages, and process in-room dining or restaurant requests by presenting menu details to guests. - Information Support: Provide accurate details regarding hotel services, amenities, events, and operating hours. - Policy Compliance: Follow all hotel safety, communication, and operational standards, and review daily logbooks for pending tasks. Hostess at Herb & Spices - Guest Relations & Reception: Greet all guests with a warm, professional, and friendly smile upon arrival. Escort customers to tables and present food and beverage menus. Introduce the designated server to the guests once they are seated. Thank guests warmly upon their departure and invite them to return. Provide extra attention to special-needs guests, children, and the elderly. - Reservation & Table Management: Manage reservations via phone, email, and online platforms (SMILE PMS). Maintain an organized waitlist and provide accurate wait times during busy peak hours. Optimize the seating chart using fair table rotation so servers get a balanced workload. Track table status (occupied, dirty, clean) to maximize table turnover. - Operations & Communication: Answer incoming phone calls regarding restaurant hours, menu queries, and directions. Coordinate with servers and kitchen staff about large parties or guest dietary restrictions. Handle customer complaints calmly and politely before escalating to the manager on duty. Process take-out orders and handle basic POS transaction payments where applicable. - Station Cleanliness: Keep the entrance area and host stand pristine, tidy, and organized at all times. Inspect and sanitize menus to ensure they are free of food particles and stains. Check dining room layout and assist waitstaff with quick table touch-ups when necessary.
VIP Floor Butler Intern tại MANDARIN ORIENTAL BANGKOK
Bangkok- VIP Guest Relations & Personalization: Greet VIP guests warmly upon arrival and escort them directly to their designated rooms or suites. Anticipate guest needs proactively by researching preferences before their arrival. Handle personalized requests including packing/unpacking luggage, garment pressing, and shoe shining. Coordinate birthday/anniversary setups and arrange customized amenities according to hotel standards. - Food & Beverage Service: Prepare and serve welcome drinks, personalized snacks, and afternoon tea directly to guest suites. Manage In-Room Dining requests, ensuring perfect layout, correct temperature, and elegant presentation. Replenish room supplies and perform periodic checks on guestroom mini-bars. Summarize mini-bar sales reports and accurately log charges into the property system. - Room Management & Quality Control: Inspect guestrooms thoroughly prior to arrival to guarantee immaculate setup and working amenities. Collaborate closely with Housekeeping to maintain absolute cleanliness in guestrooms and public corridors. Prepare detailed handovers at the end of each shift to ensure seamless service continuation. - Cultural & Destination Ambassadorship: Gain deep knowledge of Thai culture, Asian heritage, and Bangkok's top tourist attractions to advise guests. Assist guests with reservations for the hotel's 15 award-winning restaurants, spa, or local transport.
Thông tin tham khảo
toanch89@outlook.com.vn - 0903 693 698
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