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I am a highly accomplished and results-driven General Manager with over 10 years of progressive experience in hotel and resort operations. My expertise spans comprehensive leadership across Rooms Division, F&B, Engineering, and successful Pre-Opening projects. I have a proven track record in leading multi-department teams, optimizing operational efficiency, driving revenue growth, and consistently delivering exceptional guest experiences. I am adept at strategic planning, financial management (P&L responsibility), and fostering high-performance cultures. I leverage my strategic vision and leadership to drive exceptional property performance and contribute significantly to organizational success at a senior executive level.
I hold a Certificate from the American Hotel & Lodging Educational Institute, obtained between 2012 and 2014, providing a strong foundation in hospitality management principles and practices
Briefly describe your overarching responsibilities, e.g., "Full P&L responsibility for 45 keys property, overseeing all operational departments including Rooms, F&B, Sales & Marketing, and Finance." Strategic Planning: Detail initiatives related to long-term vision, market positioning, and competitive advantage. Financial Management: Highlight achievements in budget management, cost control, revenue generation, and profitability. Team Development & Culture: Emphasize your role in leading, mentoring, and developing a high-performing leadership team and fostering a positive workplace culture. Operational Excellence: Mention improvements in efficiency, quality, and adherence to brand standards. Stakeholder Relations: Describe interactions with owners, corporate teams, and local community partners.