Trần Trung Kiên

Trần Trung Kiên

Hồ sơ 5 sao 257 Lượt xem

Giới thiệu bản thân

Strong knowledge of hotel operations Strong networking abilities with investors, owners, and key partners. Strong ability to inspire, motivate, and lead diverse teams. Excellent decision-making and problem-solving skills. Expertise in budgeting, forecasting, and revenue management. Cost control and profit optimization strategies. Strong focus on guest satisfaction and experience improvement. Ability to handle guest complaints professionally and implement corrective actions. Knowledge of hotel sales channels, digital marketing, and brand positioning. Ability to build relationships with key stakeholders (corporate clients, travel agencies, OTAs). Experience in designing promotional campaigns and loyalty programs.

Facebook Twitter Linkedin
Thông tin & hồ sơ đính kèm

Thông tin cá nhân

Họ và tên
Trần Trung Kiên
Giới tính
Nam
Ngày sinh
12/06/1987, 38 tuổi
Địa chỉ
Bãi Cháy, Hạ Long, Quảng Ninh
Cập nhật
11/08/2025

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
30 - 40 triệu
Nơi mong muốn làm việc
Hà Nội, Đà Nẵng, Quảng Ninh
Ngoại ngữ
Tiếng Anh (Giỏi)

Công việc mong muốn

Lĩnh vực

Kỹ năng

Quản lý
Quản lí thời gian
Kỹ năng bán hàng, phục vụ khách hàng
Training and Development
Tổ chức công việc

Mong muốn về công việc

I am seeking an environment where I can maximize my potential, continue to expand my knowledge, and secure a stable income.

Giải thưởng

Trình độ học vấn chuyên môn

Đại học Kinh doanh và công nghệ Hà Nội

Quản Trị Kinh Doanh - Đại học

Kinh nghiệm làm việc

General Manager tại Canvas Da Nang Hotel

Đà Nẵng

Provide strategic leadership and oversee all hotel operations, ensuringfinancial performance, service excellence, and team productivity.Successfully increased occupancy from 56% to 80% within two years,boosted revenue by 53%, and maintained operating costs 25% belowbudget. Improved guest satisfaction ratings to consistently above 8.8across major review platforms. Led a 70+ staff team, optimizeddepartmental performance, and implemented marketing and salesstrategies that increased direct bookings by 35%..

Sale Executive tại Ha long Plaza Hotel

Hạ Long

Developed corporate and group markets. Maintained and expandedrelationships with travel agencies, event organizers, and major corporations. Supported the implementation of sales campaigns andspecial promotional packages to attract new clients.

Sale Executive tại Paos Sapa Leisure

Sapa

Managed and developed OTA sales channels, optimizing content,pricing, and promotions to enhance visibility and conversion rates.Expanded OTA partnerships, increasing room revenue by 20% in thefirst half year. Analyzed market trends and competitor activities toadjust sales strategies, ensuring stable occupancy year-round.

FOM tại Khách sạn Hạ Long Palace

Hạ Long

Started as a Front Office staff member and advanced to DepartmentHead. Gained comprehensive knowledge of hotel systems, operations,and problem-solving skills. Managed and trained staff in accordancewith 4-star service standards. Developed and improved operationalprocedures, enhancing the department’s expertise and overall serviceefficiency.

Thông tin tham khảo

Hình ảnh