Trần Trung Kiên
Giám Đốc Điều Hành
Strong knowledge of hotel operations
Strong networking abilities with investors, owners, and key partners.
Strong ability to inspire, motivate, and lead diverse teams.
Excellent decision-making and problem-solving skills.
Expertise in budgeting, forecasting, and revenue management.
Cost control and profit optimization strategies.
Strong focus on guest satisfaction and experience improvement.
Ability to handle guest complaints professionally and implement corrective actions.
Knowledge of hotel sales channels, digital marketing, and brand positioning.
Ability to build relationships with key stakeholders (corporate clients, travel agencies, OTAs).
Experience in designing promotional campaigns and loyalty programs.
Thông tin cá nhân
Họ và tên
Trần Trung Kiên
Giới tính
Nam
Ngày sinh
12/06/1987
Địa chỉ
Bãi Cháy, Hạ Long, Quảng Ninh
Cập nhật
01/08/2026
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
30 - 40 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi)
Ngoại ngữ
Tiếng Anh (Giỏi)
Công việc mong muốn
Lĩnh vực
Khách sạn/ Khu căn hộ
Mong muốn về công việc
I am seeking an environment where I can maximize my potential, continue to expand my knowledge, and secure a stable income.
Kỹ năng
-
Quản lý 80%
-
Quản lí thời gian 100%
-
Kỹ năng bán hàng, phục vụ khách hàng 100%
-
Training and Development 80%
-
Tổ chức công việc 100%
Học vấn - Chuyên môn
Đại học Kinh doanh và công nghệ Hà Nội
Quản Trị Kinh Doanh - Đại học - 2008 - 2012
Kinh nghiệm làm việc
General Manager tại Aravelle Suites
Hà Nội - 10/2025 - Hiện tại
Planning, establishing, preparing for the opening, and ensuring the successful and efficient operation of a 189-key hotel apartment project, while achieving the Owner's objectives in terms of revenue, profitability, service quality, and brand positioning.
General Manager tại Canvas Da Nang Hotel
Đà Nẵng - 12/2022 - 10/2025
Provide strategic leadership and oversee all hotel operations, ensuringfinancial performance, service excellence, and team productivity.Successfully increased occupancy from 56% to 80% within two years,boosted revenue by 53%, and maintained operating costs 25% belowbudget. Improved guest satisfaction ratings to consistently above 8.8across major review platforms. Led a 70+ staff team, optimizeddepartmental performance, and implemented marketing and salesstrategies that increased direct bookings by 35%..
Sale Manager tại Ha long Plaza Hotel
Hạ Long - 9/2017 - 8/2018
Developed corporate and group markets. Maintained and expandedrelationships with travel agencies, event organizers, and major corporations. Supported the implementation of sales campaigns andspecial promotional packages to attract new clients.
Sale Manager tại Paos Sapa Leisure
Sapa - 8/2019 - 2/2021
Managed and developed OTA sales channels, optimizing content,pricing, and promotions to enhance visibility and conversion rates.Expanded OTA partnerships, increasing room revenue by 20% in thefirst half year. Analyzed market trends and competitor activities toadjust sales strategies, ensuring stable occupancy year-round.
Front Office Manager tại Khách sạn Hạ Long Palace
Hạ Long - 6/2013 - 9/2017
Started as a Front Office staff member and advanced to DepartmentHead. Gained comprehensive knowledge of hotel systems, operations,and problem-solving skills. Managed and trained staff in accordancewith 4-star service standards. Developed and improved operationalprocedures, enhancing the department’s expertise and overall serviceefficiency.
