Director Of Housekeeping-Pre-opening tại Charmant Suites A Boutique Hotel Can Tho

9/2023 → 5/2025 (1 năm 7 tháng)

can tho

Charmant Suites A Boutique Hotel Can Tho with 166 Room Keys is one of the most luxury 5 star Hotel in Can Tho. As a Director of Housekeeping I am Responsible for cleanliness, orderliness, and appearance of the entire hotel. Ensure that rooms are made as per company standards. Investigates complaints regarding housekeeping service and equipment, and assists manager with corrective action Par stock of guest supplies, cleaning supplies, linen, and uniforms. Approval of supply requisitions for the housekeeping and to maintain minimum stock and cost control procedures for all materials. Organize inventories with Accounts and General Store for linen, uniform, and fixed assets. Pay particular attention while organizing pest eradication activities. Develop and implement Housekeeping systems and procedures Prepare reports for management information. Assist the Purchase department in selecting suppliers for items related to Housekeeping. Planned, controlled, and supervised Horticultural activities. Attending and resolving guest complaints. Verification of supplies consignments. Organize on-the-job training and evaluate its effectiveness. Approval of the Functional Manual of the department. Recommend recruitment of new personnel. Provide budget to the management and control of budget Attends periodic staff meetings with other department heads to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation Ensure service quality meets or exceeds guest expectations Report to General Manager and Owner about Daily Operation or all plans of Housekeeping Department

Assistant Executive Housekeeper tại Vinpearl Resort And Spa Phu Quoc

5/2023 → 9/2023 (4 tháng)

phu quoc

Vinpearl Resort and Spa Phu Quoc with 605 Hotel Room keys and 30 villas (2-4 bed room) The overall objective and purpose of the Assistant Executive Housekeeper is to assist the Executive Housekeeper in directing the daily operations of Housekeeping and Laundry to ensure clean, orderly, and attractive conditions of the hotel. Primary areas of responsibility include, but are not limited to the following: Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness Advises manager or desk clerk of rooms ready for occupancy Inventories stock to ensure adequate supplies Investigates complaints regarding housekeeping service and equipment, assists manager with corrective action. Examine rooms, halls, and lobbies to determine the need for repairs or replacement of furniture or equipment, and makes recommendations to management Conducts orientation training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment Records data concerning work assignments, Grand Performer actions, and time records, and prepares periodic reports Attends periodic staff meetings with other department heads to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation Assists manager in preparing reports concerning room occupancy, payroll expenses, and department expenses Plans work schedules to ensure adequate service. Supports and supervisors and effective inspection program for all guestrooms and public space. Have a thorough knowledge of product, including room types, amenities, services and brand standards Plans work schedules to ensure adequate service Supports and supervisors and effective inspection program for all guestrooms and public space. All other duties as assigned, planned or un-planned

Assistant Housekeeping Manager-Pre-opening tại Regent Resort Phu Quoc

3/2022 → 5/2023 (1 năm 2 tháng)

Phu Quoc

Regent Phu Quoc resorts with 120 Hotel Suits, 42 Sky villas (2 bedroom) and 76 villas (2-4 bed room,about 500 room keys) is one of the most luxury resorts in Viet Nam and in the World The overall objective and purpose of the Housekeeping Manager is to assist the Executive Housekeeper in directing the daily operations of Housekeeping and Laundry to ensure clean, orderly, and attractive conditions of the hotel. Primary areas of responsibility include, but are not limited to the following: Obtains list of vacant rooms which need to be cleaned immediately and list of prospective checkouts in order to prepare work assignments Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness Advises manager or desk clerk of rooms ready for occupancy Inventories stock to ensure adequate supplies Investigates complaints regarding housekeeping service and equipment, assists manager with corrective action. Examine rooms, halls, and lobbies to determine the need for repairs or replacement of furniture or equipment, and make recommendations to management Conducts orientation training of new employees to explain company policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment Records data concerning work assignments, Grand Performer actions, and time records, and prepares periodic reports Attends periodic staff meetings with other department heads to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation Assists manager in preparing reports concerning room occupancy, payroll expenses, and department expenses Plans work schedules to ensure adequate service. Supports and supervisors and effective inspection program for all guestrooms and public space. Have a thorough knowledge of products, including room types, amenities, services and brand standards All other duties as assigned, planned or un-planned

Best Department Of Year

12/2024

Award as The best Department of Year at Charmant Suites Can Tho