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Teaching Assistant ( 2012- 2014) - Apollo Vietnam Supports classroom instruction and provides additional assistance to students to enhance their learning experience. Assist the lead teacher in preparing and organizing instructional materials. and delivering lessons, including conducting small group or one-on-one instruction. Program Coordinator Assistant ( 2014) - United Nation Vietnam Manage program-related databases and maintain accurate records of program activities, participants, and outcomes. Coordinate meetings, workshops, and events related to the program, including scheduling, sending invitations, and arranging logistics. F&B Manager ( 2017 -2023) - Moni y Aurelia Spain - Distrito 1 Restaurant Maintaincompany’sSOP andorganizationinallF&Bareas Recruit, train, and supervise F&B staff, including servers, bartenders, and kitchen staff. Monitor guest satisfaction and implement improvements based on feedback and service trends. Ensure exceptional guest experiences by addressing customer inquiries, complaints, and feedback in a professional and timely manner. Project Runner ( 2024) - Luvv cafe Berlin Support daily coffee shop operations to ensure smooth workflow Coordinate communication between management and staff Monitor inventory levels and place orders with suppliers Maintain service quality and enhance customer experience Support onboarding and basic training of new staff according to operational standards Handle operational issues during shifts and provide timely solutions Propose process improvements to optimize costs and efficiency Prepare progress updates and operational reports for management