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With years of experience, I have developed my career from a practical foundation to the role of General and Operations Manager. My core strengths are establishing standardized processes, optimizing systems, and building human resource teams. I aim to operate a flexible system, combining customer experience and cost management to deliver sustainable business performance.
Job Description Short-term turnaround operations 1. Recruiting, managing records, timekeeping, guiding & training. 2. Establishing standards, supervising, customer care & complaint
Job Description Managing & restructuring the system 1. Strategy & finance: Establishing goals & KPIs, managing financial reports, external relations. 2.System optimization: Designing and standardizing processes, supply & warehouse management, selecting & implementing technological applications. 3. Operations & control: Supervising performance, risks, customer experience.