Lù Quang Đại
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Giới thiệu bản thân
Seeking to develop a career in the Customer Service and Hospitality industry, where I can leverage my communication, customer service, and problem-solving skills to deliver professional service experiences that exceed guest expectations. With experience working in international environments, supporting operations, and collaborating across multiple departments, I am able to adapt quickly, work effectively under pressure, and consistently prioritize customer satisfaction. In the long term, I aspire to build expertise in the luxury hospitality sector and advance into leadership roles such as Customer Service Manager or Guest Relations Manager, contributing to service excellence and strengthening the company’s brand reputation.
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.Thông tin cá nhân
- Họ và tên
- Lù Quang Đại
- Giới tính
- Nam
- Ngày sinh
- 11/02/2003, 23 tuổi
- Địa chỉ
- Ngõ 279 Đội Cấn, Ngọc Hà, Hà Nội
- Cập nhật
- 24/06/2026
Thông tin cơ bản
- Kinh nghiệm làm việc
- Từ 3 đến 5 năm
- Vị trí
- Nhân viên
- Mức lương mong muốn
- Thỏa thuận
- Nơi mong muốn làm việc
- Hà Nội
- Ngoại ngữ
- Tiếng Anh (Giỏi)
Kỹ năng
Mong muốn về công việc
Giải thưởng
Trình độ học vấn chuyên môn
National Economics University (NEU)
Bachelor's Degree in Business and Marketing - Đại họcKinh nghiệm làm việc
Senior Service Staff tại CGV Cinemas Vietnam
Hà Nội, Việt Nam• Provided professional customer service and support to moviegoers, ensuring a positive cinema experience. • Assisted customers with ticket purchases, membership inquiries, promotions, and cinema services. • Handled customer complaints and service issues promptly, delivering effective solutions while maintaining customer satisfaction. • Coordinated with different departments to ensure smooth daily operations and service quality. • Processed ticketing, food & beverage sales, and cashier transactions accurately. • Maintained cleanliness, safety, and service standards in accordance with company guidelines. • Supported promotional campaigns, special events, and peak-hour operations. • Received 10 Best Seller and MVP awards throughout the employment period. • Maintained composure and professionalism in a fast-paced, high-pressure service environment. • Contributed to increased customer satisfaction through proactive assistance and personalized service.
Executive Assistant to the Director tại Vole Sporting Goods Co., Ltd.
Việt Nam• Managed and coordinated the Director's work schedule and appointments. • Assisted in monitoring and supervising the company's daily business operations. • Supported business planning activities, conducted market research, analyzed market trends, and provided recommendations for business development. • Ensured the implementation of company policies and business practices in compliance with internal regulations and applicable laws. • Assisted the Director in communicating and coordinating with domestic and international partners.
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