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AIM Paris MSc Graduate with experience in vacation rental operations and Michelin-starred restaurants across Vietnam, France, and Switzerland. I combine guest intuition with strong operational skills to deliver exceptional service. I am eager to contribute as a Front Desk Agent Guest Relations role while working diligently to grow into a future management role
Delivered top-notched luxury dining service and menu recommendations. Presented dishes and the owner’s stories to guests, fostering relationship and deep satisfaction Supported restaurant operations during the Paris Olympics, contributing to record sales exceeding €10,000 in one evening.
Processed orders using POS systems and performed opening/closing duties. Maintained HACCP standards and collaborated with kitchen and service teams. Assisted with inventory management and guest satisfaction initiatives.
Manage daily seamless check-in and check-out for international guests Provide personalized property orientations and local recommendations. Resolve guest requests and operational issues while maintaining guest satisfaction. Conduct property inspections to ensure cleanliness and presentation up to premium standard.