SaiGon ACT, The SaiGon College for Art Culture and Tourism

F&B Server tại GO2 Bar & Restaurant

- Present menu, answer enquiries and make suggestion regarding food & beverage and service to guests. - Provides information for guests or direct them to the right person. - Remain polite and courteous at all time. - Pass on any complaints to the Supervisor and/or handles those concerning the restaurant immediately and sensibly and keep the Supervisor informed. - Set up working areas, keep it clean and tidy at all time. - Maintains the stock of products available for guests. - Attend all staff meeting and training as required.

Team Leader tại Hard Rock Cafe Vietnam | Viet Thai Internation Company

- Provide high standard service according to company requests. - Maintain positive guest and colleague interaction with good working relationships. - Training newcomers. - Control staff punctuality. Ensure staff’s standard service, correct their mistakes. - Assist Outlet Manager to achieve monthly and annual target as well as revenue. - Assist in conducting monthly inventory checks on operating equipment and supplies. - Having thorough knowledge and understanding well all Food & Beverage items in the menu and the ability to recommend Food & Beverage combinations, up sell alternatives.

Restaurant Supervisor tại Hotel Des Arts Saigon | M-Gallery Collection, Accor Hotels Corporation

- High standard of dining service, having a good sense to make guests satisfied. - Communicate with guests, other employees, and/or departments to ensure guests needs are met. - Handling guest complaints. - Manage restaurant operation equipment. - Working with Purchasing Department, in charge of operation equipment purchasing requests. - Training & build up new staffs. - Maintain staff grooming and attire. - Roster staff schedule. - Manage staff attendance record. - Ensure staff is working together as a team. - Develop and maintain positive working relationship with others, and support team to reach common goals.

Assistant Manager tại Qui Lounge – Cuisine and Mixology | Vise Hospitality Join Stock Company

- Assist Manager in all restaurant operations. - Handling guest complaints. - Manage all staffs in house. - Working with Purchasing Department, Back of House and Back Office. - Training & build up new staff. - Roster staff schedule. - Manage staff attendance record. - Working with Sale & Marketing Department due to events & promotions coming up. - Do all paper works.

Assistant Restaurant Manager tại Lai – Cantonese and Sichuan Restaurant | Elements Management Group

Perform all restaurant opening tasks as bellowed: - Recruit and interview suitable candidates for the restaurant. - Take responsibly in setting up service standards and training new staffs. - Working with Purchasing Department to order and check quality of OS&E. - Food tasting with Head Chef to provide good quality of food. - Handling menu printing and setting up POS. - Manage staff roster and attendance records. - Working with Sale & Marketing Department due to events & promotions coming up. - Handle all restaurant operation.