Waiter/ Waitress ( Nhân viên phục vụ bàn) - Lobby Lounge

• Hạn nộp: 31/10/2023
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Essential Duties and Responsibilities 

– (Key Activities of the role) 

• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures 
• Communicates to his/her superior any difficulties, guest comments and other relevant information • Establishes and maintains effective employee working relationships 
• Attends and participates in daily briefings and other meetings as scheduled • Attends and participates in training sessions as scheduled  
• Equipment is sorted and stored o Glassware is polished o Flatware is polished o China is clean o Waiter stations are prepared o Cutlery is placed for buffet and table service 
• Tables are set 
• Reservations are read and familiarized 
• Special occasions are ready 
• Music is on
• Lighting is on 
• Outlet is ready for service and guest comfort 
• Carries out effective service by ensuring: 
• Guests are greeted and seated 
• Daily specials are explained and up sold o Food orders are processed accurately 
• Trays and tray jacks are effectively used o Food orders are taken quickly o Payment methods are handled accurately 
• Working areas are cleaned and re-set quickly 
• Bar is clean 
• Used ashtrays are regularly cleaned 
• Guests are conversed with in relation to the food and beverage products 
• Carries out effective beverage service by ensuring: o Beverages are up sold and regularly replenished, abiding by responsible alcohol service regulations 
• Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine o Promoting and selling cocktails to guests o Making and presenting cocktails 
• Coffee and tea is served hot and in accordance with standard
• Take appropriate action to resolve guest complaints 
• Food and beverage stock is stored in relation to hotel procedures 
• Performs related duties and special projects as assigned 
• Conversant with emergency evacuation and fire procedures for relevant department 
• Behaves in accordance with Our Winning Ways to promote the Great Hotels Guest Love culture

Quyền lợi được hưởng

BENEFITS:

• Uniform according to hotel standard and uniform laundry service is provided
• Meal and parking lot in accordance with working shifts is provided
• Access to Clinic service, Locker and Bathroom area
• Professional yet friendly working environment
• Potential career path and network in the hospitality industry.

Yêu cầu công việc

Required Skills 

– Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency. 

• Able to read and write English

Yêu cầu hồ sơ

- Please send your CV (in English) to: NỘP HỒ SƠ ỨNG TUYỂN with the title [HANRH]_Date_[Applied Position]_Full Name

- Only short-listed candidates will be contacted for an interview.

- Phone: 024 2230 1234 / Ext: 7711

- Address: 36 Le Duc Tho, My Dinh II, Nam Tu Liem, Ha Noi.  

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