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Public Area Supervisor

  • Hạn nộp: 01/01/2022
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Cập nhật
25/11/2021 08:11

Mô tả công việc

REPORTING LINES

Direct report— Housekeeping Manager

Direct Subordinates - Public Area Attendants 

RESPONSIBILITIES—GENERAL

To ensure the cleanliness of public areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our Property.

To supervise public area Attendants and inspect public areas such as restaurants function rooms, offices, lobby and surrounding service areas. Paying attention to details by keeping the standard of public area cleanliness and product maintenance adhering to standard required by our Property.

To report for duty punctually

To report for duty punctually

To provide a courteous and professional service at all times.

To maintain good working relationships with your own colleagues, and all other departments.

To have a complete understanding of and adhere to the Property’s policy relating to fire, hygiene, health and safety.

To carry out any other reasonable duties and responsibilities as assigned.

To report on adverse guest comment as and when required.

To report and record Lost and Damaged items.

To log daily events in logbook and follow up on previous information reported by other Team leaders daily

To prepare duty rosters of Public Attendants.

To make requisition of amenities and chemicals supplies.

To check Public Areas, F&B outlets, toilets, locker and car parks.

To report and follow up on repair and maintenance.

To document all incidences in logbook.

To ensure function rooms and toilets are clean before functions start.

To attend to guest requests and complaints.

Have a good relationship with all colleagues.

Be understandable, supportive, encouraging and helpful to all.

To be ready and responsible when assigned, to perform any other duties as required from time to time by the Management of the Property.

Quyền lợi được hưởng

Competetive with the Hospitality/Education industry.

Yêu cầu công việc

PROFESSIONAL EXPERIENCE

A positive attitude and excellent communication skills.

Working in the FE sector/an FE college

Yêu cầu hồ sơ

PROFILE REQUIREMENTS

Certificate of Hotel Profession.

Experience in staff management.

Extremely high spirit of Customer Service.

English: Basic communication skills.

Chia sẻ:

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô: 25 - 99
  • Phú Quốc, tỉnh Kiên Giang
  • https://www.facebook.com/HotelAcademyPQ
  • Hotel Academy Phu Quoc - VET by EHL WE ARE ALL AMBASSADORS - It's beautiful when career and passion come together, are you Passionate to train and develop the future Hoteliers and Culinary Experts in Vietnam? VET by EHL is a vocational education solution from the famous Swiss EHL Group, now arrived on beautiful Phu Quoc, with the philosophy of balancing theory and application, allows a stimulating learning environment that enables students to gain theoretical knowledge and practice the same in a safe, incubated environment. This enables candidates to fine tune their skills before entering the industry, setting them up for excellence in their future careers. This collaboration will now be available in Phu Quoc which will provide best-in class programs made in Switzerland and offers the perfect combination of soft and hard skills, comprising Certificate level programs across four Hospitality disciplines: Culinary Professional Diploma Service Professional Diploma Rooms Administration Professional Diploma Hotel Administration Diploma 4 available programs with 3 levels and 12 certificates. Upon successful completion of 18-24 month programs, a student shall be awarded with a Swiss Professional Diploma by EHL.

Thông tin liên hệ

  • Marcus Wirsching - General Director

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