Chuyên Viên Trải Nghiệm Khách Hàng - Tầng Club Lounge / Guest Experience Expert
- Hạn nộp: 05/09/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Monitor club lounge for seating availability, service, safety, and wellbeing of VIP guests.
- Complete opening duties, including setting up necessary supplies and tools, and ensuring work area is clean and everything is in working order.
- Clean and reset tables after guests depart.
- Forecast additional meal requirements and communicate special requests to the kitchen.
- Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled presentation time.
- Bus and wipe down tables in club lounge.
- Check in with guests to ensure satisfaction with food or beverages.
- Direct final breakdown and cleanup of club lounge according to service offerings.
- Secure liquors, beers, wines, coolers, cabinets, and storage areas.
- Answer telephones using appropriate etiquette, talk with and listen to other employees to effectively exchange information.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Quyền lợi được hưởng
- Get competitive salary and service charge/ Mức lương cạnh tranh và thưởng phí dịch vụ hằng tháng.
- Meal, parking card in shift/ Cung cấp bữa ăn, bãi giữ xe miễn phí trong ca làm việc
- Work 5 days per week - 2 days off per week/ Làm 5 ngày - nghỉ 2 ngày/ tuần.
- To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance/ Được hưởng các chế độ bảo hiểm theo quy định, bao gồm bảo hiểm y tế, bảo hiểm xã hội, bảo hiểm thất nghiệp.
- Health Insurance / Tham gia bảo hiểm tai nạn và sức khỏe
- Receive training and training for career development/ Tham gia các khóa đào tạo và phát triển sự nghiệp.
- Others benefits according company policy (Annual leave, 13th salary, health check, teambuilding..)/ Những phúc lợi khác theo chính sách của công ty (nghỉ phép năm, lương tháng 13, khám sức khỏe, nghỉ mát hàng năm...)
Yêu cầu công việc
- Be interested in hospitality industry.
- Be good in English, Korean/ Japanese speaking
- Have working experiences in F&B field.
- Hard-working | Active | Enthusiastic.
- Want to develop career path in Marriott International.
- Discuss during interview.
Yêu cầu hồ sơ
- Apply via email Human Resources
- Career site: https://www.hoteljob.vn/gian-tuyen/32467-sheraton-can-tho
- Linkedin: https://www.link******************************************
- Hotline: 0292*******
Nộp hồ sơ ứng tuyển
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Quy mô:
No. 209, 30/4 Street, Ninh Kieu District, Can Tho, Vietnam
Sheraton Can Tho expects to be a landmark property in the thriving Mekong Delta city. Currently operating as the Vinpearl Hotel Can Tho, the 262-key hotel is set on the banks of the Can Tho River, surrounded by multiple attractions. Guests can unwind at the restaurant, lobby lounge, terrace café and outdoor swimming pool with pool bar. There is also extensive event space, including a grand ballroom. Apply now: VCASI.HumanResources@sheraton.com


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