Kitchen Secretary - Resort

The Kitchen Secretary provides high-level administrative support to the Culinary Department. This role acts as the central communication hub between the kitchen, the purchasing department, HR, and other resort outlets. The primary goal is to handle all paperwork, record-keeping, and coordination tasks to allow the culinary leadership team to focus on food quality and kitchen operations.

TASKS CLARIFYING

Administrative & Coordination:

• Documentation: Manage and file all kitchen-related documents including recipes, standard operating procedures (SOPs), and hygiene records.

• Meeting Support: Schedule kitchen briefings and department meetings; take minutes and distribute them to relevant stakeholders.

• Communication: Handle internal and external correspondence, phone calls, and emails on behalf of the Executive Chef.

• HR Administration: Assist with departmental duty rosters, timekeeping, and monthly payroll attendance. Maintain accurate records of leave requests, annual leave balances, and lieu days for all kitchen staff.

• Provides translation and interpretation services.

• Carry out notes, statistical tables, prepare reports - presentations... as required.

Logistics & Inventory:

• Consolidate and process purchase requisitions for all necessary food ingredients, kitchen equipment, and operating tools based on the Executive Chef’s requirements; follow up with the Purchasing department to ensure timely delivery.

• Cost Control: Assist the Chef in tracking food costs.

Compliance & HR:

• Food Safety: Maintain organized logs for food safety audits, temperature checks.

• Training Records: Keep track of staff training hours and certifications (Safety, First Aid, Culinary skills).

• Coordinate with Executive Chef and related positions to plan employee training, propose to organize department employee engagement activities.

• Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.

• Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations.

• Perform other tasks as assigned by superiors.

• Career development roadmap and working environment with the professional international Radisson group
• Receive 100% salary and 50% service fee during the probationary period
• Attractive service fee
• Petrol allowance
• Staffhouse support for employees living far away
• Shuttle bus for employees in Nha Trang

• Graduating from college and higher.

• Having degrees and certificates related to the profession.

• Have at least 02 years of experience in the kitchen field and priority will be given to candidates with 01 or more years of experience in the same position.

• Good English communication

• Preference will be given to candidates got hospitality certification

• Have good knowledge in hospitality industry

• Communication skill

• Basic Microsoft Office tools and accounting software

• Be able to work under high pressure

• Active and honest, careful, responsible

• Good inter-personal relationship and hardworking

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