Guest Experience Maker (Russian Speaking) (Butler) | Nhân viên Chăm sóc Khách hàng (Tiếng Nga)

• Deliver personalized guest service in line with Six Senses’ vision, values, and brand standards, with a focus on Russian-speaking guests.
• Coordinate guest arrivals, departures, transfers, and warm welcome arrangements.
• Handle guest requests, reservations, activities, and in-villa dining arrangements efficiently.
• Maintain accurate guest profiles, preferences, and service records in the system.
• Coordinate closely with internal departments to ensure seamless guest experiences.
• Assist with spa bookings, billing, luggage handling, and valet services.
• Proactively collect guest feedback, resolve concerns professionally, and ensure high guest satisfaction.
• Maintain excellent grooming, service quality, and professional standards at all times.

• 100% salary in 2-month probation
• Social Insurance on 100% salary
• Annual Home leave ticket support
• Accommodation provided
• Uniforms provided
• Relocation allowance to all positions provided
• 24/7 personal accident enrolled from starting date
• Duty Meals and Transportation provided
• 2,400,000 VND monthly allowance
• Seniority Bonus
• Year End Bonus and Tet Bonus
• Worldwide learning & Career Development with Six Senses & IHG

• Hospitality degree from a recognized hospitality school preferred.
• Ability to communicate effectively in Russian is required.
• One year of experience in a similar role in a high end resort.
• Advanced Opera PMS system and POS.
• Knowledge of Front Office Department procedures.
• Good command over written and spoken English.
• Willingness to learn new skills and work hard.
• Ability to work under pressure.
• Dealing with high end guests.
• Flexible working hours with extra hours requires.

If yes, we would love to meet you!

How to apply:

• Submit your application via: hoteljob.vn
• Send your CV to: careers-condao sixsensescondao.vn
• Contact us at: 0914 399 381 / 0914 399 384 (zalo)

Note: Only shortlisted candidates will be contacted for interviews.