Service Data Analyst - Nhân viên phân tích dữ liệu
- Hạn nộp: 15/08/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Giờ hành chính
Resort/ Khu Du lịch
Kinh doanh & tiếp thị
Nhân viên
09/07/2026 09:53
Mô tả công việc
• Collect raw data from all available sources: internal reports, OTA platforms, feedback channels, operational logs
• Organize and maintain structured data files/databases for governance reporting
• Ensure data is clean, consistent, and correctly categorized
Dashboard & Report Production
• Build and maintain Excel/Google Sheets-based dashboards in the current phase
• Produce weekly data summaries for internal governance cycle
• Prepare data layers for monthly BOD governance report (CMSEO team provides analysis and narrative)
Reporting Cadence Support
• Ensure all reporting deadlines are met
• Track data gaps and flag missing inputs to the Service Quality Measurement Lead
• Maintain version control and filing discipline for all governance documents
System Transition Support
• Support CRM/reporting tool evaluation and implementation when initiated
• Document current manual processes to enable smooth transition to automated systems
Quyền lợi được hưởng
- Dynamic and friendly working environment
- 1,5 day off per week.
- Work at centre of city
- Meal allowance
- Other benefits: bonus of Public holidays, 13th salary bonus
- Engagement activities
Yêu cầu công việc
• Bachelor's degree in Business, Statistics, Tourism Management, or related field
• Strong Excel and Google Sheets skills (essential)
• Experience with data organization, reporting, or business analysis preferred
• English proficiency required; Russian a strong advantage
• Vietnamese native speaker
• Detail-oriented, reliable, and deadline-driven
Yêu cầu hồ sơ
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