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Thi Quynh Giao Ngo

Thi Quynh Giao Ngo

Hồ sơ 5 sao 157 Lượt xem hồ sơ

Nữ, 01/01/1991, 34 tuổi

438 Nguyen Tri Phuong, Da Nang

Cập nhật: 14/04/2022

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Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
20 - 30 triệu
Nơi mong muốn làm việc
Đà Nẵng
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Kinh doanh & tiếp thị

Giới thiệu bản thân

STRENGTHS - Quickly, easily adaptable to new working environment - Being capable of working under pressure independently or team work - Being sharp, sales oriented and good at communication OBJECTIVES - Being an expert in sales & marketing of hospitality industry - Being a prestigious consultant for new resorts or hotels

Trình độ học vấn chuyên môn

Danang University of Economics

Bachelor of Tourism & Hospitality Administration Business Management - Đại học

2009 → 2013

EDUCATION Danang University of Economics Period: 09/2009 – 01/2013 Title: Bachelor of Tourism & Hospitality Administration Business Management

Kĩ năng

Revenue analysis
online skill
upselling
Tin học văn phòng
Teamwork

Kinh nghiệm làm việc

Ecommerce Manager tại Melia Hoi An

1/2020 → Hiện tại

Hoi An

 Responsibilities - Plan, design and execute online marketing strategies at destination and property level, enabling more customized and need-based online marketing solutions for the Vietnam hotels. - Work together with Regional Head of Ecommerce, Revenue team and Regional Head of Sales & Marketing to design strategies to help hotels achieve revenue budget and consequently achieve regional sales target. - Ensure the appropriate activation and set-up of new hotels in all distribution channels (OTA Activation Forms, & Melia.com factsheet templates). - Coordinate content management and optimization for Vietnam hotels in all languages for both Melia.com and OTAs - Responsible of using all the Revenue Management tools, practices and procedures that make possible to develop strategies to optimize and boost incomes for the hotel in short, medium and long term. To use all necessary Revenue Management techniques to achieve the budgetary targets of RevPAR, occupancy, ARR and GOP of the hotel. - Coordinate all the Revenue Management tasks in the hotel, and also to optimize the useful resources to implement Revenue Management strategies. - Develop and implement pricing strategy for different demand periods.

Ecommerce Manager tại Altara Suites Manage by Ri-Yaz

9/2018 → 12/2019 (1 năm 2 tháng)

Da Nang

 Key achievement - Doing wonders for Korean market by rate strategy & campaign. The production of Korea has increased around 30% on OTAs. YOY increase 50% - Receive Gold Circle Award from Agoda  Responsibilities - Control dynamic rate & OTA strategy for next month, 3 months & next year. - Do business plan, rate plan for DOS & GM approval. - Cooperates with Revenue Manager to analysis report related revenue, budget & promotion. - Manage all OTAs about availability, rate parity and hotel image as well as comment from clients. - Research competitor's rate strategy to plan and launch competitive rates and promotions. Establish relationship with new accounts mainly Korean, Japan, China.

Sales Online Supervisor tại Almanity Hoi An Wellness Resort

4/2017 → 8/2018 (1 năm 4 tháng)

Da Nang

 Key achievement - Building up Australia, US, UK market by IP promotion for each market. Finding and establishing relationship with new OTAs accounts. - Balancing OTAs segment within sales budget around 40% - Increasing 50% production of OTAs segment especially account: Expedia, Agoda, GTA, Hotelbeds.  Responsibilities - Control dynamic rate & OTA strategy for next month, 3 months & next year. - Do business plan, rate plan for DOS & GM approval. - Take care Korea accounts by cooperate with Sales Executive. - Make sure every information is updated and improve ranking among competitors. - Research competitor's rate strategy to plan and launch competitive rates and promotions. - Manage all OTAs about availability, rate parity and hotel image as well as comment from clients. - Establish relationship with new accounts mainly Korean, Hong Kong. - Assist some sales administration job.

Reservations Sales Executive tại Naman Retreat

11/2014 → 4/2017 (2 năm 5 tháng)

Da Nang

 Key achievement - Well controlling availability and booking status - Scoring 100/100 at LQA testing call - Turning every call and requested email to materialized bookings  Responsibilities - Handling all inquiries from guests, travel agents through emails, phone - Keying confirmed bookings on system accurately and follow up cancellation or amendment. - Following up group status and rooming list with Sales Team. - Managing availability to maximize hotel occupancy. - Doing daily reports for management.

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