Supervisor tại Asiatique

2/2021 → Hiện tại

Hồ Chí Minh

• Monitoring the restaurant’s cash flow and settling bills. • Monitoring inventory and ensuring that all bar supplies and other restaurant essentials are adequately stocked. • Sceening and training staff. • Managing restaurant staff's work schedules. • Checking in on customers to enquire about food quality and service. • Resolving customer complaint.

Captain tại THE BRIX EATERY SAIGON

11/2020 → 1/2021 (2 tháng)

Hồ Chí Minh

• In charge of a whole section • Greet and welcome guests promptly in a warm and friendly manner. • Ensure guest are serviced within specified time. • Able to anticipate any unexpected guest need and reacts promptly and tactfully. • Serve food courses and beverages to guests. • Record transaction / orders in Point of Sales systems at the time of order. • Check with guests to ensure satisfaction with each food course and beverages. • Maintain cleanliness of work areas. • Present accurate final bill to guest and process payment. • Completes the daily responsibilities that are set for each individual shift. • Take an active role in coaching and developing junior staff. • Any other duties related to food and beverage service assigned by the manager.

Barista, Cashier (Intership) tại The Reverie Saigon

9/2020 → 10/2020 ()

Hồ Chí Minh

• Make sure everything stand by before business time. • Taking to orders foods and beverages from customers. • Serve meals at dining room for guests. • Prepare beverages, food products. • Handle cash, credit or check transactions with customers

Barista tại Starbuck

10/2016 → 1/2018 (1 năm 3 tháng)

New World Hotel

• Promote the culture, value, and missions of Starbucks. • Provide excellent customer service to all guests. • Maintain the store and anticipate the customer’s needs. • Is a great multi-tasker and able to perform many different tasks within the store during each shift. • Prepare beverages, food products, and handle cash.

Waiter (CL) tại L’olivier, Fine Dinning, Sofitel Saigon Plaza

3/2018 → 5/2019 (1 năm 2 tháng)

Hồ Chí Minh, Việt Nam

• Make sure everything stand by before business time. • Taking to orders foods and beverages from customers. • Serve meals at dining room for guests. • Clear the table, cleaning equipments and re-set up like the first time.

Service Captain tại Madame Sau, Lounge Bar

6/2019 → 2/2020 (8 tháng)

Hồ Chí Minh, Việt Nam

• Checking and prepare equipments for shift working. • Responsible for everything in working shift. • Appoint and support staff in services. • Handle possible complaints from customer services. • Notify to Assistant Manager or Manager when special situations.

Intership Certificate

10/2020

The Reverie Saigon

Intership Certificate

8/2017

The Adora Luxury- Dong Phuong Group

MS Word Specialist

12/2018

Microsoft Office Specialist for Office Word (ID:14242468)

B1 Preliminary

12/2019

B1 Preliminary, Cambridge English Test, 156 points.

MS Excel Specialist

12/2018

Microsoft Office Specialist for Office Excel (ID:14242468)

Hugo De Sermet - Restaurant Manager

The Brix

none@gmail.com - 0348890395

Anthony Hammer Joseph - General Manager

Madame Sau

none@gmail.com - 0907684850

Lê Trần Anh khoa - Restaurant Assistant Manager

Asiatique

khoatran11101989@gmail.com - 0935539615