Secretary Import Management tại T.O.P Cargo Service Company Limited

8/2014 → 8/2015 (1 năm )

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

- Ensuring e-mails from Shippers, Carriers and sending feedbacks to customers before shipments are picked up; - Managing Delivery Order from all of Logistic Companies and Shipping Lines; - Responding for troubleshooting the customer about the problems of the goods and answering phone upon request from customers; - Liaise with department / sections as well as supporting them in solving related arising problems and matters; - Translate documents / dispatches, interpret when dealing with foreign partners and make minutes of all meeting if attending.

Assistant to Board of Director tại Viet QT Company Limited

9/2015 → 9/2018 (3 năm )

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

1/ PERSONAL ASSISTANT TO IMPORT MANAGEMENT - Provide high level secretarial and administrative duties, including: - Highlight issues on risks and other key areas where appropriate. - Assisting in: correspondences with employees and business partners including screening telephones, communicating and consolidating with functional managers, being a reminder to make sure deadlines are met and all matters are well attended; - Schedules and update calendar of appointments, meetings and travel itineraries, and coordinates related arrangements; - Prepares and distributes minutes of meetings; - Coordinate and follow up request from GM to departments and vice versa; - Arrange, apply and settle travelling expenditures ...; 2/ ADMINISTRATION MANAGEMENT - Manage daily office operations (office leasing and maintenance, office equipment purchasing, maintenance and reparation). 3/ STAFF SUPERVISION - Manage day-to-day activities of Receptionist, schedules and allocate works, monitor team performance order to implement company procedures; and improve overall results. 4/ OTHERS - Comply all company policies and process; - Demonstrate Company Core Values: + Integrity & Commitment + Deliver Superior Results + Diversity take charge of other assignments by direct Manager.

Administrative Assistant to Managing Director tại Indochina Energy Partners

11/2018 → 6/2019 (7 tháng)

Ho Chi Minh City, Hồ Chí Minh, Việt Nam

- Coordinate daily calendars of senior managers - Plan appointments and events - Create regular reports and update internal databases - Make travel arrangements - Manage phone calls and emails - Respond promptly to managers’ queries - Facilitate internal communication (e.g. distribute information and schedule presentations) - Provide support for the preparation of quotes and bids - Assist in the preparation of presentations - Suggest more efficient ways to run the office and troubleshoot malfunctions - Manage expense reports - Maintain marketing database - Provide high-quality administrative assistance to the team. - Duties include scheduling meetings, making travel arrangements and organizing daily calendars

Personal Assistant to General Manager tại Movenpick Resort Waverly Phu Quoc - AccorHotel – Pre Opening

7/2019 → 11/2019 (4 tháng)

Kiên Giang, Việt Nam

- Ensure that the day-to-day administrative needs of the department are fulfilled. - Perform the duties within the framework defined by the norms of the Company and within the -Hotel’s internal regulations, and special duties as required by the General Manager. - Keep confidential information CONFIDENTIAL. - Assist the General Manager with translation of documents and during meetings as necessary. - Take down and transcribe the minutes of meetings such as Executive Morning Briefing and dictation from General Manager. - Control and monitor the in-house transportation records, reports, maintenance record as well as to follow up the attendance and request for overtime of the drivers. - File and maintain the personal files of executives kept in the Executive Office as well as to file respective documents based on the coding system.

Personal Assistant to General Manager tại L’Azure Resort and Spa – Grand Opening

12/2019 → Hiện tại

Kiên Giang, Việt Nam

- Assist the General Manager in supervising and speeding up the system and properly fully perform the assigned tasks. - Checks documents, reports and other documents transferred before submitting them to the General Manager for approval. - Manage the files and documents of the General Manager. - Draft documents related to the activities of General Manager. - Arrange tasks and other schedules to the General Manager. - Other duties required by the General Manager.

Mr Tong Huu Bao - Recruiment Manager

Movenpick Resort Waverly Phu Quoc

steven.thb211@gmail.com - 0949 793 061