Founder tại Howay Da Nang

10/2019 → Hiện tại

Da Nang

Found in Oct 2019, we have 2 brands in Da Nang with 21 apartments & 5 team members in order to provide accommodations as short & long term stay. Working with trusted local businesses to provide travel itinerary recommendations that ensure delivery the best experience for guests. Providing hospitality solution package to help local businesses as partnership with co-branding.

Area Business Manager tại OYO Viet Nam

11/2019 → 10/2020 (10 tháng)

Hue, Da Nang, Hoi An

Operation Management: Regular monitoring & prioritizing project activities to meet stringent go-live timeline of assigned property in Hue, Hoi An & Da Nang Devise accurate cost & service estimates to audit property and propose realistic time-lines for relevant stakeholders. Place orders as per planed inventory with the relevant team and coordinate for timely deliver. Manage relations with the external stakeholders (Hotel owner/ Property owner) to ensure transformation needed on operational perspective. Ensure all property assigned launches are achieved in a time bound & cost effective manner Revene Management: Input market insight/ market intelligence to Pricing Team for carry out revenue boosting campaign. Develop pricing strategies including building rates for room and packages determine discounts & special offers. Propose loyalty/ incentive program & marketing activities to ensure revenue growth for a cluster assigned. Monitor and Analyze customer usage of product distributed via bi-weekly report

Regional Operations Manager tại Christina's Vietnam

6/2016 → 10/2019 (3 năm 3 tháng)

HCMC, Da Nang, Hoi An

One of Operation team leader of 12 brands in Da Nang & Hoi An with 150+ room keys and 30+ team members. General responsibity: Review and implement the strategy for Central market of Vietnam with Business Development Team in terms of increasing new hotel inventory and brand expansion. Weekly report to Leadership team and inform upcoming plan. Manage relations with external stakeholders: property owners, clients, vendors... for business discussion and development. Operation & Quality Management focus: Monitor and manage project activities to meet standard requirements. Build SOPs and improve operation efficiency to further scale up inventory onboard. Day-to-day managements of existing brands (cost effective, revenue target, performance, reporting, training system, guest experience...) Sales Strategy & Revenue Management focus: Provide local trend market, customers behavior to Sales Team in order to improve sales strategies. Coordinate with Marketing Team to propose marketing activities on weekly & monthly to boost sales volume. Related Department Support focus: Support Business Development Team with brands expansion. Support HR Team with recruitment and interview for central Hub. Support Training Development team with training session improve team productivity and effectiveness by building the skills and capabilities for team members.

Leadership Development Programe

11/2018

Outstanding performance at Operation team and promoted to be one Leadership team member in the future of Christina's Vietnam.