I’m a highly qualified Rooms Division management professional, very well versed with pre-opening, a guest satisfaction focus, with luxury segment experience in the hospitality industry, well experienced in working and managing a well-diversified and multicultural team, an expert with implementing strategies and initiatives to achieve results and targets, keys to my profession are expertise in exceptional customer service, learning and development, on the job training, associates annual assessment review, financial management (skilled in sustainable P&L, budgeting, revenue targets, maximizing income of revenue through up selling strategy). I am highly self-motivated with a bright and positive attitude.