Thông tin liên hệ
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| Liên hệ không thành công | 0 | Chưa có |
Từ 10 đến 20 năm
Giám sát
8 - 12 triệu
HCMC
Tiếng Anh (Khá)
25 - 99
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Đại học Ngoại Ngữ và Tin Học
Công nghệ thông tin - Đại học
2002 → 2006
Kĩ năng
| Xử lý tình huống | |
| Hard working | |
| Word/Excel/PowerPoint |
Kinh nghiệm làm việc
Sales Executive – Banquets and Catering tại Equatorial Hotel Ho Chi Minh City
5/2015 → 12/2017 (2 năm 7 tháng)
HCMC
Promptly answer telephone calls and communicate relevant account information to managers and departments. Sales monthly report. Perform other duties as requested by management. Type and process correspondence, proposals and contracts Politely and professionally converse with clients and respond to all inquiries File and organize copies of contracts and correspondence, ensuring records are up to date Reserve and confirm rooms, meeting space, and banquet space when necessary Do sales team with all site preparation and sales kits, brochures Excellent communication and problems solving skill. Negotiates with the clients Ensure that hotel policies and brand standard are followed Support sales team in documents of sales activities, overdue payment Ensures that the guest services offered corresponds effectively to their requests
Host – Marketing Operations tại Melco Crown Gaming (Macau) Limited – Mocha Clubs
12/2017 → 5/2021 (3 năm 5 tháng)
Macau
Fluently understanding all latest promotions which have been updated monthly. Introduce all new promotion to current and new customers, ensure their acknowledgement of all promotions and benefit of being a member of Mocha. Handle new member enrollment process, fully explain the benefits, terms and conditions while enrolling. Remark log book for any special information. Build up and maintain strong relationship with all customers, handle hotline calls and complaints. Finished all daily tasks effectively. Handle inquiries about the enrollment, point redemption, playing rules of all slot machines as well as transportation arrangement and ferry information. Ensure best quality was delivered to all customers and make them satisfy with all service provided. Handle food and beverage and other services in the property. Achieve sales target, casino membership enrollment, take care for member card related. In charge all lucky draw events hosted daily, weekly, monthly...like Bingo Bingo, Saturday cash lucky draw, etc... Make surveys to identify needs of electronic gaming market, about: foods, slot machines, service, promotions, etc... Complete assignment for pending tasks, perform some other tasks assigned by manager. Report directly to Assistant manager: daily head count, monitoring average bets…



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