Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 3 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
20 - 30 triệu
Tiếng Anh (Khá)
100 - 499
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Danang University of foreign language
Bachelor of Arts, with English Linguistics and Literature - Đại học
2008 → 2012
Kĩ năng
Kinh nghiệm làm việc
Spa Manager tại One Spa
5/2018 → 12/2020 (2 năm 7 tháng)
Da Nang, Vietnam
• Assist in the day-to-day operation of the hotel front office • Oversee all Spa operations including guest services, treatment services • Manage the daily activities and monitor the performance of the Spa staff. • Manage the Spa budget and monitor expenditures. • Handle and resolve guest issues and complaints
Hospitality trainer tại Vietnamese Australian Vocational College
5/2017 → 12/2020 (3 năm 7 tháng)
Da Nang, Vietnam
• Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations. • Prepare materials and classrooms for class activities. • Establish clear objectives for all lessons, units, and projects, and communicate those objectives to students. • Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate. • Adapt teaching methods and instructional materials to meet students' varying needs and interests • Prepare, administer, and grade tests and assignments to evaluate students' progress. • Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.
Spa Manager tại Noah spa
5/2016 → 5/2017 (1 năm )
Da Nang, Vietnam
• Oversee all Spa operations including guest services, treatment services, marketing, training, vendor relations and guest and employee satisfaction. • Manage the daily activities and monitor the performance of the Spa staff. Supervision duties include hiring, scheduling, coaching and counseling and training. • Manage the Spa budget and monitor expenditures. • Evaluate potential business and programs to increase spa’s financial performance • Handle and resolve guest issues and complaints according to Guest Service Recovery guidelines
Duty Manager tại Vinpearl Nha Trang Resort
4/2015 → 7/2015 (2 tháng)
Nha Trang, Vietnam
• Greet the VIP guests, prepares and checks for VIP’s arrival and escorts guests to rooms. • Check cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior. • Co-ordinates with all departments concerned in order to maintain Front Office functions properly • Handle guest complaints and other related problems • Approve and sign for allowances, rebates etc., as required by Front Office Cashier • Motivates and maintains good staff relations • Assign and Approve Duty roster for all Front desk staffs. • Assist in operating of front desk in absence of Front Office Manager.
Front Office Manager tại Ancient House River Resort
3/2014 → 1/2015 (10 tháng)
Hoi An, Vietnam
• Managing and training the concierge, night auditor and team of receptionists • Ensuring the front desk provides a professional and friendly service for customers • Dealing with customers, including handling complaints when they come to the desk • Trouble shooting emergencies • Staff roster scheduling • Liaising with other departments • Manage document
Guest Service Coordinator tại Pulchra Beach Da Nang Resort
7/2012 → 5/2013 (10 tháng)
Da Nang, Vietnam
Assist and provide help, work and assist or advice to a customer by bringing or negotiating in the different areas of the organization to work together effectively and efficiently



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