Regional Food and Beverage Manager tại Elegance Hospitality Group

9/2026 → Hiện tại

Ho Chi Minh City

Leading end-to-end Food & Beverage operations across La Siesta’s Southern Region, with responsibility spanning both Front of House and Back of House, including restaurant, bar, in-room dining, lobby lounge, and culinary operations across two hotel properties. Scope of Responsibility: Oversee the overall operation and performance of 2 All-Day Dining Restaurants, 2 Sky Bars, 2 Lobby Lounges, In-Room Dining, and Kitchen Operations. Lead both Front of House and Culinary/Back of House operations, ensuring strong coordination between service and kitchen teams. Drive regional F&B strategy across operations, guest experience, revenue generation, profitability, service standards, manpower planning, and operational efficiency. Manage and control Food Cost and Beverage Cost, working closely with culinary, bar, purchasing, and finance teams to improve profitability and cost efficiency. Ensure consistency in food quality, beverage standards, service delivery, hygiene, food safety, SOP implementation, and guest experience across all outlets. Lead workforce planning, employee engagement, performance management, welfare, training, and professional development across the F&B division. Identify and develop high-potential team members, building a strong leadership succession pipeline for future supervisory and management roles. Collaborate with Hotel Management, Culinary, Finance, Sales & Marketing, and other departments to develop commercial initiatives, seasonal campaigns, and long-term F&B strategies.

Food and Beverage Manager ( Pre-Opening) tại EHG - La Siesta Premium Sai Gon Top 1 of 1727 hotels in HCMC

1/2023 → / (3 năm 10 tháng)

HCMC

Top 1 hotel • Successfully led the pre-opening team of La Siesta Premium Saigon, ranked #1 of 1,727 hotels in Ho Chi Minh City on TripAdvisor and with its signature restaurant achieving Top 4 restaurants in Ho Chi Minh City on TripAdvisor • Head of 5 F&B outlets: All-Day Dining, Sky Bar, Pool Bar, In-room Dining, and Lobby Lounge. • Lead pre-opening operations and ongoing daily management within budget guidelines and to international hospitality standards. • Preserve excellent levels of guest satisfaction and brand reputation through exceptional service delivery. • Design and implement creative menus; oversee purchasing, supplier relations, and continuous product improvements. • Establish KPIs, policies, and schedules to optimize operational efficiency. • Recruit, train, and appraise F&B personnel; promote a culture of teamwork and ownership. ________________________________________

Butler tại InterContinental Hotels Group

10/2014 → 7/2016 (1 năm 9 tháng)

TP.HCM

 Knowledge of events, location, and sightseeing in the city  Knowledge of hotel facilities and operations of all outlets  Consistently provide thoughtful, caring, and sincere service.  Assist with any plans or arrangements the guest intends to make during their stay  Ensure that all requests from Guests are made possible and are followed up on  Fully understand and have knowledge of all in-suite services, technology, amenities, functions & systems

F&B Supervisor (pre-opening team) tại L-concepts (Namo Tuscan Grill)

7/2016 → 7/2016 ()

TP.HCM

 Oversee all front and back of the house restaurant operations  Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally  Maintain quality control for all food served  Analyze staff evaluations and feedback to improve the customer’s experience  Seek ways to cut waste and decrease OPEX  Train new employees and provide ongoing training for all staff

Shift Manager tại L-concepts (Namo Italian)

3/2018 → 3/2018 ()

TP.HCM

Head In-charge of Operations report to Operations Manager  Schedule for training  Handle the human resource responsibilities of structuring, hiring, and firing staff, training, appraisal, and developments.  Maximize sales and revenue.  Oversee operations of 160-seat included 3 floors facility with daily food and wine and alcohol sales, offering luncheon, dinner service and encouraging staff to achieve the target.  Create detailed reports on weekly, monthly, and annual revenues and expenses

Assistant Restaurant Manager tại L-concepts (L’USINE )

9/2019 → 5/2019 (4 tháng)

TP.HCM

Head In-charge of Operations report to Area Manager  Recruiting and training new staff  Managing Budget  Assessing and improving profitability  Making improvements to the running of the business and developing the chain  Managing the general warehouse  Interacts with guests to obtain feedback on product quality and service levels.

Head Butler tại Nova FnB

12/2020 → 12/2020 ()

TP.HCM

Nova FnB (Private Butler for Mr.Chairman) – Nov 2020 to Nov 2021 Head In-charge of 6 private properties Executing schedule ( meeting, event, private dinner)  Managing 6 properties  Ensure hygiene and well-maintained equipment and facilities.  Ensuring equipment and facilities are ready for use  Managing the general warehouse  Recruiting and training new staff

Restaurant Manager (Pre-opening Manager). tại Nova FnB

10/2021 → 1/2023 (1 năm 3 tháng)

TP.HCM

Head In-charge of Operations reports to Operations Manager  Managing P&L statement  Assessing and improving profitability  Making improvements to the running of the business  Contribute to Marketing ideas and promotion  Managing and Ensuring BSC  Ensuring quality of Bar and Kitchen product  Training and Coaching for staff.

Star of Month

1/2016

employee of the month by Intercontinental Hotels Group

Phạm Trung Dũng - COO

EHG

coo@ehg.com.vn - 0912.144.287

Đỗ Văn Đàn - Chairman

EHG

ceo@ehg.com.vn - 0903.260.987

Lê Văn Tuấn (Kevin) - Regional General Manager

La Siesta Premium Sai Gon (Elegance Hospitality Group)

rgm.saigon@lasiestahotels.com - 0932966999