Business Performance Assistant tại Litextion

9/2020 → / (5 năm )

Hanoi

 Handled Company Media Account and managed the Communication and Sales Channels of partners  Analyzed market conditions, competitors, customers, business partners and internal company sales data  Drove Marketing performance from evaluating key partners’ activities, targeting the expansion of B2C companies partnerships to analyzing branding campaigns based on market insights  Drove QA and Research Development team quality from analyzing client feedback to identifying product solutions  Drove Sales performance by applying business and market analysis to identify revenue and expansion opportunities  Built strong relationships across functional teams as their voice and feedback make changes and increase business performance

Regional Revenue Analyst (NSW) tại ACCOR ASIA PACIFIC, SYDNEY CORPORATE OFFICE

11/2019 → 8/2020 (9 tháng)

Sydney

 Planned, implemented and managed pricing strategies of hotels/apartments within New South Wales region to drive rates and room availability  Forecasted market demand to Sales department to identify revenue opportunities, potential B2C/ B2B clients and FIT customers across local and international segments  Analyzed and presented sales data for campaigns to multiple stakeholders via Accor, hotel landing page and OTA websites  Identified sales lead to Business Development Managers and Key Account managers to keep track of existing clients and expanding prospect clients  Built strong relationships with OTA’s market managers to improve the content score, ranking, parity and booking conversion  Led weekly sales strategy meetings to determine where opportunity exists, implement new approaches and ensure ongoing success  Coached Operation team with new projects/campaigns to provide clear directions and foster open communications to improve service and guest retention

Cluster Revenue Analyst tại Marriott International ( Marriott Sydney Harbour & Courtyard by Marriott Sydney-North Ryde)

11/2018 → Hiện tại

Sydney

 Assisted cluster revenue director to control room inventory, rates, length of stay restrictions and promotions by using revenue system  Collaborated with Marketing team to build up event/promotion content  Managed all online activities in relation to traffic, sales & opportunity generation and business conversion  Reviewed business performance base on revenue, operation activities and market forecast to create strategic plans  With in-depth data analysis, drove and developed account specific growth strategies and approaches, solidifying Marriott for Business’ position as a market leader  Sourced, negotiated and deployed agreement/contracts of the products/service in group/ business booking requests

Jessica Ho - NSW Director of Revenue

Jessica.Ho@accor.com

Jessica.Ho@accor.com - +61280625048