F&B Manager tại Ke Ga Edensee Beach Resort

12/2021 → 2/2023 (1 năm 2 tháng)

Phan Thiết

• Responsible for entire daily operations of the F&B • Oversee and manage all banquet operations with a capacity of 100-600pax and up to 1000 guest for team-building activitives. • Responsible for hiring, evaluating and training a staff and supervisory staff • Deliver superior guest services • Oversee the F&B department, implementing new initiatives to increase revenue and profitability. • Designed all Food and Beverage restaurant operations and back of house controls • Establish and maintain applicable preventive maintenance programs to protect the physical assets of the Department. • Ensuring guest satisfaction • Plan new and update existing menus • Estimate consumption, forecast requirements and maintain inventory • Manage restaurant supplies • Control costs and minimize waste • Nurture a positive working environment • Monitor operations and initiate corrective actions • Implement innovative strategies to improve productivity and sales

Restaurant Manager tại Vinpearl Imperial HaiPhong

2/2021 → 11/2021 (9 tháng)

Số 1 Đà Nẵng, Thượng Lý, Hồng Bàng, Hải Phòng

• Managing restaurant staff's work schedules. • Deliver superior guest services • Managed and oversaw all Banquet operations ranging from 150 to 600 guest that exceeded 500M in revenues . • Ensuring guest satisfaction • Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. • Checking in on dining customers to enquire about food quality and service. • Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. • Monitoring the restaurant’s cash flow and settling outstanding bills. • Reviewing customer surveys to develop and implement ways to improve customer service. • Resolving customer complaints in a professional manner

Banquet Manager tại CN CÔNG TY TNHH MTV TM THÚY NGỌC- KHU DU LỊCH BẾN XƯA

7/2019 → 2/2021 (1 năm 7 tháng)

39A Hà Huy Giáp, Phường Thạnh Lộc, Quận 12, HCMC

• Preparation of work schedules and annual leave schedules • Suggest to reward and discipline subordinates • Asset management, equipment, tools for service • Ensure all food and beverage items served to guests are of the highest standard and presentation. • Ensure Department Law, services quality • Training and professional development for F&B Attendants Connect with relevant Departments to solve arising problems. • Oversee and manage all the banquet operations with a capacity of 300 to 1600pax such as outside catering

F&B Supervisor tại TRUNG TÂM YẾN TIỆC HỘI NGHỊ THE ADORA

10/2017 → 2/2019 (1 năm 4 tháng)

431 Hoàng Văn Thụ, Quận Tân Bình, HCMC

• One of the biggest convention center in HCMC • Monitor and manage banquet operations with a capacity up to 3000pax at the same time

F&B Captain tại GRAND HOTEL SAIGON

10/2015 → 7/2017 (1 năm 9 tháng)

Số 8 Đồng Khởi, Quận 1, HCMC

Incharge

11/2022

• Managed and oversaw all Banquet operations ranging from 150 to 600 guest that exceeded 500M in revenues • Managed and oversaw all Banquet operations ranging 400 guest by Western Service Style