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Từ 3 đến 5 năm
Giám sát
12 - 20 triệu
HCMC
Tiếng Anh (Khá)
Trên 5.000
Hành chính, nhân sự
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Nova Scotia Community College
Business- Tourism - Cao đẳng
2019 → 2021
HUFLIT University
Ngôn ngữ Anh - Đại học
2011 → 2015
Kĩ năng
Kinh nghiệm làm việc
Human Resource & Administrative Specialist tại Thanh Thanh Cong Group
5/2017 → 8/2019 (2 năm 3 tháng)
Ho Chi Minh, Viet Nam
- Create and maintain training curriculum, including onboarding and refresher training on Group's knowledge, operational processes, talking points and compliance requirements for both online and instructor led courses - Manage the classroom experience and facilitate training virtually as well as in person - Preparation for delivery of training including systems, facilities, course materials and welcome emails to class participants - Collect and analyze feedback for training courses with a continuous improvement mindset - Provide feedback and incorporate meaningful change to enhance future training for relevancy, comprehension, retention, and engagement. - Assist in the delivery and communication of changes to company training’s products and services to achieve high reliability, adoption from internal employees care branch. - Partner with the quality assurance team to understand key opportunities with branch performance and work with leadership team to create plans to close gaps in branch knowledge and performance - Conduct Training Needs Analysis to identify gaps in training curriculum as well as opportunities to enhance product, branch tooling and processes - Manage facets of a Learning Management System (LMS), such as course assignments and completion records
Human Resource & Administrative Specialist tại Delta Hotels by Marriott Dartmouth
7/2020 → 2/2022 (1 năm 7 tháng)
Nova Scotia, Canada
**Recruitment - Support the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, setting up interviews. - Conduct interviews for level 1 & 2 positions (Food & Beverage/Room Service/Front Office department) in support of the HR manager - Perform orientations, onboarding, and update records with new hires **Training - Work with HR Manager to initiate, develop and manage high-quality & creative training programs and actions, that support team members’ growth in job & soft skills and are tailored to Marriott’s objectives & needs - Data input of completed training into our training database - Organise and delivery of workshops **Operation - Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database as well as ensure all employment requirements are met - Be able to contribute to special projects throughout the year - Work with Co-op Students and their forms or surveys