Cluster IT Specialist tại Renaissance Riverside hotel

8/2022 → / (2 năm 10 tháng)

8-15 Ton Duc Thang, hcm

IT Technician tại Infotel Co.,LTD

6/2016 → / (9 năm )

Ho Chi Minh

-Take responsible for tracking operation in company: network, computer, printer, wifi, ip phone, virtual server. Quick support, troubleshoot when have any problem. -Main responsibility for supporting POS hardware devices for customer in HCMC or province. Diagnostic, check and fix for example: Micros workstation 5A, 610, 620, 650, slip printer, guest check printer, micros tablet ( E11, 310, 721 ). -Assist POS team to check the compatible POS hardware ( printer, POS workstation) with new simphony versions. Assist Opera, MC, Sun team to prepair new virtual windows server for testing in Hyper-V application. -Responsible for implementing server infrastructure for customer. -Implemented projects: all sites of Vinpearl (condotel, hotel, resort), Sixsense Con Dao, Best Western Sonasea Phu Quoc * 2016: Hardware upgrading project for all Vinpearl site -Responsible for setup, install windows server, license, set up and configure HP3Par storage, SAN switch. Install new host using vSphere for virtual server, -Assist hotel IT team connecting SAN system, server host to local network, cabling, checking final whole new setup system and handing over to ITM. * 2018: Setup new POS, Opera server for Sixsense Con Dao. -Responsible for install, licensing new windows server. -Assist IT team to setup physical server into rack. Checking final and handing over to ITM. * Setup new POS, Opera server for Best Western Sonasea Phu Quoc. -Responsible for install, licensing new windows server. -Assist IT team to setup physical server into rack. Checking final and handing over to ITM.

IT Officer tại Poly Foreign Language Center

6/2014 → 4/2016 (1 năm 10 tháng)

Ho Chi Minh

• Campus support:  Support teacher team to repair teaching materials, textbooks, facilities ( laptop, electrical pen, back bag…)  Diagnostic, fix error teaching equipment at school ( speaker, laptop, screen ).  Facilities management: checking, arrange asset, hardware device then report to manager.  Move asset between department when requested and update information user. • IT helpdesk:  Responsible for installing application, printer for back office  Maintenance, troubleshoot hardware devices ( laptop, computer, printer, camera, wifi ). Guarantee the network and operation of teams work properly.

Technician tại Trung Loi Co.,LTD

3/2013 → 5/2014 (1 năm 2 tháng)

Ho Chi Minh

-Implement the surveillance camera system, network, alarm system. -Install, maintenance camera management application. -Support user onsite, troubleshooting issue about camera. -Projects: CSVC ( China Steel Sumikin VietNam) • Implement the surveillance, alarm, motion detection system. • Follow, track the issue, troubleshooting error application. Report daily to manager. • Training, writing user guide camera management software ( Noou CCTV system).