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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 1 đến 3 năm
Giám sát
12 - 20 triệu
Tiếng Anh (Trung bình)
N/A
Kinh doanh & tiếp thị
Giới thiệu bản thân
Trình độ học vấn chuyên môn
University of Economics HCMC
Business Administration - Khác
2009 → 2009
College of Foreign Economic Relation
Business Administration - Cao đẳng
2009 → 2010
Not finish.
Vietnam Aviation Academy
Business Administration - Cao đẳng
2010 → 2014
Kĩ năng
| Giao tiếp | |
| Làm việc nhóm | |
| Quản lý | |
| Thuyết trình | |
| Đàm phán | |
| Giải quyết khiếu nại | |
| Tạo động lực nhóm |
Kinh nghiệm làm việc
RECEPTION SUPERVISOR tại THE NOBLE SWAN HOTEL
11/2022 → 1/2023 (2 tháng)
D1, HCM city
Duty: - Induction and training of all new staff to agreed standards - Oversee e-learning of all reception staff - Ensure adequate staffing levels, approve annual and other leave, and organise rotas ensuring all functions are covered as required - Deal with more complex enquiries from patients including informal complaints relating to reception functions - Continually assess and evaluate systems and quality, recommending changes and improvements to the practice manager as appropriate - Manage day to day issues that may arise within the team or with individuals - Regularly evaluate quality of individual and team performance - Bi-monthly 1-2-1 reviews with all reception staffs - Bi-monthly team meetings - Support the annual appraisal process for reception staffs
PROPERTY CONSULTANT tại SMART LAND
9/2016 → 1/2021 (4 năm 4 tháng)
D1, HCM city
Duty: - Assisting clients to make sound property-purchasing decisions.· - Finding clients in need of consultancy services throughcold-calling, advertising, and business presentations.· - Analyzing market trends and demographics to identify themost sought- after and profitable areas.· - Consulting with clients to identify their needs,preferences, and financial concerns.· - Maintaining an extensive database of all properties forsale.· - Developing strategies to increase the value ofproperties for clients looking to sell.· - Conducting negotiations with real estate agents onbehalf of clients.· - Communicating with legal counsel to prepare sale andlease documents.
Guest Service Officer tại Somerset Vista HCM City
2/2014 → 12/2014 (9 tháng)
Việt Nam
Duty: - Operating from FrontDesk, Rooms Controlling, Club Executive Lounge and Lobby Greeting. - Assist guests with check in and checkout, other cashiering duties - Give a warm welcome to guests on arrival and register them as well as issuingroom keys by using the appropriate standards - Be efficient in assisting guests through out their stay with anyr equirements, handling guest feedback, provide direction and give suggestions. - Handling guests' mails and messages, and answering phone calls. - Meet, greet, room and send Residences . - Attend daily briefings and relevant departmental and interdepartmental meetings. - Conduct OJT training. - Room inventory and monitoring house situation. - Ensure the safety,security and loss control policies and procedures are compiled with at the front counter and back office area. - Work towards maximizing room revenue by up-selling to a higher rate category andselling the highest possible rates for walk-in guests. - Perform any related duties and special projects as requested by the Guest Service Supervior/ GSM /OM - Comply with property and department policies and procedures at all times. - Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody - Be aware of the Property fire and emergency procedure - Be vigilant in regard to in-house credit matters and act upon any discrepancies.
Reception Supervisor tại Saigon Sports 3 Hotel
12/2014 → 2/2016 (1 năm 2 tháng)
Việt Nam
Duty: - Supervision and co-ordination of the reception team, including their wider support anddevelopment;· - Welcoming clients, guests and visitors (both in person and by phone);· - Acting as a key point of contact at times when we host seminars, meetings and key firmevents;· - Continuously reviewing the standards of our reception service, suggesting and implementingimprovements as appropriate;· - Answering and responding to telephone enquiries as part of our switchboard service, directing calls to the appropriate colleague where necessary; and· - Co-ordinatingmeeting room bookings and dealing with the related administration (such asbooking rooms, refreshments and car parking spaces).
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