Housekeeping Supervisor tại HIIVE HOTEL

4/2023 → / (1 năm )

10B Hữu Nghị, Vsip1, Bình Hoà, Thuận An, Bình Dương

Housekeeping Coordinator tại Six Senses Con Dao

2/2022 → 4/2023 (1 năm 2 tháng)

Bãi Đất Dốc, Huyện Côn Đảo, Bà Rịa- Vũng Tàu

- Timing record, roster record for staff. - Check and keep the key for all villa - Support to write some documents for EHK/AHK - Help to arrange the roster when EHK/ AEHK bussy, present for EHK/ AEHK when the leave the office. - Control general information for housekeeping department to make sure all information come to right purpose. - Contact with purcharsing, storekeeper and another dept to raise new order. - Help to decorate room for guest. - Inventory daily and monthly - Write a thank you letter, a Birthdays Letter and another letter to guest. - Control the time limit of food and drinks provided to the minibar. - To make a list Loss and Found, keep and manage Loss and Found, coordinate with relevant departments to resolve lost items for guests according to the resort's standard procedures. Support to control the process of handling lost items of guests. -Summarize purchase requirements and plan to submit to superiors for approval. - Answer the phone, compilation of service bills of guests and send to Housekeeping department. make records, make statistics of tables, prepare work reports. - Help to do morning service, turndown service when hight occupancy

Room Attendant tại Pullman Phu Quoc Beach Resort

4/2021 → 12/2021 (7 tháng)

Ấp Đường Bào, xã Dương Tơ, Phú Quốc

- Clean the vacant room, check out room - Make Up the room when guest in house. - Get access to the hotel environment. - Learn more about the Housekeeping Department. - Actively manage linen store, amenities,... - Supported for Laundry, Public Area, Runner.

Housekeeping Trainee tại Pullman Phu Quoc Beach Resort

11/2020 → 2/2021 (3 tháng)

Ấp Đường Bào, Dương Tơ, Phú Quốc

- Learning about Housekeeping department. - Contact to Hotel, Resort international. - Try it to Public Area, Laundry, Room Attendant.